Director Of Sales

[Job Location: Baldwin Park, CA]

POSITION: Director of Sales
REPORTS TO: General Manager
OBJECTIVE: To maximize guest satisfaction and the overall profitability of the hotel by directing the revenue generating activities in accordance with the Marketing Plant and service activities related to the sales function in accordance with the standards of CYM.

DUTIES & REPONSIBLITIES:

• Achieves revenue goals by developing and implements sales and marketing strategies.
• Develops and implements marketing and sales strategies by analyzing current and potential business and identifying potential business.
• Establishes sales goals that support achievement of the budget.
• Coordinates the development of the Marketing Plan and preparation of the budget in conjunction with the

General Manager.

• Controls the date, availability and rate on guest rooms and function space.
• Develops annual sales goals for sales staff which support achievement of the budget; monitors achievement of these goals and implements alternative strategies as necessary to achieve revenue and room night goals.
• Achieves sales goals by supervising sales staff.
• Implements strategies to improve market penetration.
• Maximizes sales productivity by ensuring that sales staff utilizes Marriott’s Sales Program techniques.
• Monitors call productivity and revenue goals for each sales person by tracking results.
• Improves call productivity by counseling sales staff on appropriate selling techniques.
• Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the Hotel Marketing Plan.
• Analyzes sales statistics to formulate profitability.
• Reviews market analysis to determine client needs, occupancy potential, rates desired, etc.
• Meets overall budgeted sales and profit margin by soliciting, evaluating, selling and confirming business.
• Qualifies prospective leads as to profitability.
• Designs and proposes programs to meet client’s needs.
• Negotiates with client to achieve maximum profit while satisfying client needs.
• Coordinates transient and group room commitments to insure proper market mix.
• Approves function space allocation for group and catering bookings.
• Meets and exceeds the expectations of the employees by utilizing leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports.
• Performs other duties as required to meet CYM mission to “Enable people to make life on the road better”.
• Develops and implements strategies to achieve employee satisfaction goals.
• Selects, orients, and trains qualified employees.
• Creates a positive work environment for all employees.
• Determines and communicates standards of performance to employees. Evaluates employee performance on a regular basis and recommends salary increases when appropriate.
• Develops employees to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.
• Ensures that disciplinary action is taken as required utilizing consistency, fairness and respect within framework of established Marriott guidelines.
• Insures customer satisfaction and hotel profit by overseeing the coordination of various departments’ activities related to booked business.
• Maintain sales files, appointment calendar, log books and any other records in a neat, orderly manner per

Courtyard by Marriott.

• Be available to greet guests and meeting groups and insure that routine sales duties are accomplished.
• Attend and participate in daily and weekly sales meeting
• Attend and participate in weekly staff meeting and daily Basic of the Day training.
• Perform duties of MOD as scheduled.
• Minimizes safety hazards by following all safety rules and procedures
• Participate in community activities, employee functions and guest events.
• Maintain an image of competence and professionalism of CYM to guests, clients, associated and management staff.
• Strive to improve your knowledge of skills in hotel sales and any other related areas within the hotel business, which are of interest.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working environment.
• At all times maintain a favorable image of competence and professionalism of CYM to guests, vendors, employees and management staff.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Please share with us your salary expectation

Work Location: In person