Director Of Sales/Marketing

Join us for this incredible opportunity to be part of our Sales team as the Director of Sales at the Hyatt Place Grand Rapids South. Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that focuses on personal and career advancement!

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

We are seeking an energetic, community-oriented Director of Sales (DOS) to guide the direct sales efforts of our Hyatt hotel. In this role, you’ll have the ability to showcase your leadership and sales skills, while creating exceptional customer experiences.

What You’ll Do

• Grow existing accounts and generate new business, utilizing available resources including, but not limited to, brand specific tools, TravelClick, , Demand 360, Envision, etc.
• Serve as the hotel and market expert communicating all related, relevant information to inform the sales strategy.
• Provide financial leadership of the sales process including group/ catering revenue. Forecast, prepare, and participate in the creation of the annual budget and prepare financial reviews at the property level and above.
• Conduct ongoing, comprehensive reviews of competitors, understand their comp sets, current and targeted business mix, as well as their strategy.
• Develop and maintain strong relationships with account decision makers, brand liaisons, housing agencies, etc.
• Engage in open, direct, and respectful communication of objectives to the entire hotel team, ensuring everyone is informed and included about sales strategies.
• Ensure key stakeholders of the hotel revenue team actively participate in every strategy-related decision and that all tactical/ operational plans are understood, agreed upon and updated for successful implementation.
• Maintain sales reports to track performance and progress towards goals, ensuring data is accurate across various reporting channels.
• Maintain all social media platforms, email marketing, and 3rd party sites.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 – 45 per week

Schedule:

• 8 hour shift

Education:

• Associate (Required)

Experience:

• OPERA PMS: 1 year (Preferred)
• Hotel: 3 years (Required)
• Sales: 2 years (Required)

Work Location: In person