Director, Omnichannel Program Management

Full Time • New York, NY, United States of America

150,000 - 165,000 (Yearly) Added 6 hours, 6 minutes ago

Summary

LOCATION

New York, NY (Hybrid work model)

QUALIFICATIONS

10+ years of product/project management experience, 2+ years as a Scrum Master, familiarity with MarTech/AdTech ecosystems (e.g., Salesforce, Veeva, Adobe), and strong leadership, problem-solving, and organizational skills. Preferred: Certified Scrum Master (CSM), background in Digital Marketing.

RESPONSIBILITIES

Lead project management processes, partner with teams to implement program initiatives, manage resources and budgets, prioritize tasks for sprints, support client engagement, and ensure on-time, on-budget delivery of marketing programs.

INDUSTRY

Healthcare Marketing and Communications

SHORT DESCRIPTION

Join Real Chemistry as a Director of Program Management to guide marketing programs for HCP and patient audiences using Agile management within a collaborative team environment focused on transforming healthcare.

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Real Chemistry is looking for a Director, Program Management to join us in our New York office. For this role, we are seeking a highly-motivated individual with a product manager mindset where, in this case, the ‘product’ is marketing programs for HCP and patient audiences that are delivered through various omnichannel capabilities/ technology solutions/ partnerships.

The ideal candidate will combine strategic thinking and Agile project management skills to guide the team through the client engagement working in close partnership with the Activation, Development, Experience, Creative and Intelligence team members. You will also be required to manage client and internal teams, as well as 3rd party vendors involved in the implementation of our offerings. This includes ensuring that all business and functional workstreams are connected to a thoughtful strategy, successful client execution, ongoing oversight, and ensure an on time and on budget delivery of all program sprints.

This is an opportunity to join an innovative company going through a transformation. We're establishing an Agile Program Management team focused on the delivery of modern marketing in healthcare with a structure dedicated to clients. You'd be joining at the ground floor to establish the model and help establish an Agile Program Management function within the agency.

What You'll Do:

The PM leads the process and provides direction to ensure all sprints in the program plan are successfully brought to life
Partner with the Enterprise Experience lead to implement, and maintain program initiatives that adhere to organizational objectives
Determining prioritization of outstanding items to manage and successfully run sprints
Ensure active problem solving, as well as develop and maintain risk management and mitigation strategies
Project manage resources across various teams
Make resourcing and budget decisions on who should be involved in each sprint cycle by discipline
Support the development and management of project budget
Maintain organizational standards of satisfaction, quality, and performance
Work closely with project sponsor, cross-functional teams, and assigned resources of all levels to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives

What you should have:

Experience as a Scrum Master with a successful delivery record
10+ Years of product/project management
2+ Years of experience working in an agile marketing model to take on scrum master responsibilities
2+ Years of experience with a MarTech/AdTech ecosystem such as Salesforce, Veeva and/or Adobe
Strong working knowledge of the MarTech and AdTech space
Must be experienced with program workflows associated with setup and activation efforts of marketing and digital pharmacy ecosystems
Exceptional leadership, time management, facilitation, problem solving and organizational skills

Preferred:

Certified Scrum Master (CSM) Certification
Familiarity with Digital Marketing, including SEO, Analytics, CRM, Email Marketing, SEM
BS in Information Technology, Computer Science, Digital Marketing, or equivalent experience
Understand the role of technology and digital in the healthcare marketing landscape

Pay Range: $150,000.00 - 165,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile

here

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at:

www.realchemistrybenefits.com

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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