Director, Practice Operations

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine.

Job Summary

• The Director of Practice Operations is responsible for the overall operation of the SJMG Medical Practice Locations. Ensuring that efficient systems are in place, and staff is properly trained. Implementing and evaluating systems within the centers that promote quality of care while monitoring their cost effectiveness. Standardize policies and procedures, develop monitoring systems, address compliance issues and evaluate effectiveness of programs. Share evaluation, monitoring and training tools with other Directors and/or SJMG leadership personnel. Prepare reports and share information with appropriate staff for continual quality improvement of operations.

Education

• 4 year / Bachelor's Degree: Management/Strategy (Required)
• Combination of relevant education and experience may be considered in lieu of degree.
• Master's Degree: Business, Health Administration or other Health Related Field. (Preferred)
• Master's Degree: Healthcare Administration (Preferred)

Certification / Licensure / Registration

• State Drivers License (Required)

Experience and Skills

• 5 - 10 yrs experience with overall management of multi-site physician practice/network
• Experience with with writing and managing medical office policies/procedures, patient relations and EHR/Practice Management IT systems
• Must have advanced understanding of physician practice startup requirements as well as RVU principles and concepts and MGMA benchmarks
• Proven leadership experience (Required)
• Strong Financial Management skills to include billing/collections and accounts receivable management, managed care and coding
• Working knowledge of EHR/Practice Management IT systems, provider credentialing processes and requirements and healthcare marketing
• Experience using McKesson software package (Preferred)
• Required Skills: Proficiency with MS Office, including Outlook, Word Power Point and Excel

All your information will be kept confidential according to EEO guidelines.

Compensation

• Pay Range: $51.82-77.78
• Other Compensation (if applicable):
• Review the 2024-2025 UMMS Benefits Guide