Director, Sbdc

Job no: 497123
Work type: Full-time Salaried
Location: Overland Park Main Campus
Categories: Continuing Education

Position, Department: Director, SBDC

Type of Position: Full-time Salaried, Exempt

Work Schedule, Hours per week: M-F, 8a-5p, 40 hours per week

Pay Range: $97,300 - $129,300 and determined based on relevant years of work experience.

Benefits Category: Full-time Benefits

Position Summary: The Director, SBDC is a leadership position that is responsible for managing the development and sales of corporate training programs in response to client needs. This position leads the Business Solutions team in achieving LERN benchmarks including gross revenue and net profit targets set by the WDCE branch. This position has ultimate responsibility for proactively generating demand for corporate training, coordination of sales efforts, curriculum and program development, and administration and delivery of custom training programs to a wide variety of organization.

Required Qualifications:

• Master's degree; 5 years of experience managing business development projects/programs with a proven record of establishing and achieving financial targets.
• A minimum of 2 years sales and marketing experience.
• Finance/budgeting experience.
• Ability to creatively problem solve and analyze challenges and opportunities.
• Openness to constant challenge and change required.
• Strong interpersonal, relationship building and conflict resolution skills.
• Excellent oral, written, analytical and technical skills.
• Strong organizational, planning and prioritization skills.
• Proficient in a variety of computer applications.

Preferred Qualifications:

To be considered for this position we will require an application, resume, and cover letter.

• Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Position Details: Job duties include but are not limited to:

• Lead the Business Solutions team in achieving LERN benchmarks, including gross revenue and net profit targets set by the Continuing Education (CE) branch. Direct staff in proactively generating demand for corporate training
• Develop and implement a comprehensive lead generation strategy aligned with the CE’s goals and JCCC objectives. Manage sales processes, curriculum and program development, and administration and delivery of custom training programs to a wide variety of organizations.
• Oversee the identification of partnerships with external stakeholders in a manner that brings mutual benefit to all parties.
• Provide leadership, direction, and training to Program Directors in day-to-day operations. Implement disciplinary actions as needed. Coach team members through issues or escalations. Develop training and provide advisement regarding training-related matters. Provide guidance and interpretation regarding internal policies and processes.
• Measure and evaluate the performance of team members across the department, holding each Program Director to an individualized sales target. Establish clearly defined sales targets, goals, objectives, responsibilities, competencies, and development plans for each employee. Lead in a way that continuously promotes collaboration, efficiency, and teamwork.
• Monitor quality and quantity of employee productivity and service. Accountable for planning, delegation, and coordination of work to direct reports to ensure functions are performed in an accurate, timely, and efficient manner and provide high-quality client service. Conduct and manage sales meetings to coach, evaluate sales goals and progress, and target new and existing sales opportunities.
• Identify new strategic markets and innovative product opportunities to grow revenue and enrollments. Lead the Business Solutions sales team in developing business relationships with targeted existing and new key business customers to increase JCCC's visibility as a valued partner.
• Develop divisional reports related to Business Solutions activities. Evaluate and analyze data to accurately determine the attainment of goals, adjusting sales activities based on the findings.
• Maintain knowledge of legislative, industry, and marketplace issues and trends affecting customers in order to support their business, communicating relevant information to the sales team.
• Develop, manage, and monitor the annual budget for the Continuing Education and Business Solutions departments. Identify cost-saving opportunities and implement strategies to optimize operational expenses. Ensure and optimize the cost-effective use of departmental resources. Minimize costs by eliminating redundancies, optimizing the utilization of resources, and maintaining high productivity levels. Play a pivotal role in overall financial stability by meeting or exceeding the annual sales goal.
• Ensure JCCC maintains an image for quality training and services through professional, ethical conduct and consistently high levels of customer satisfaction.
• Monitor sales opportunities and activities in the Customer Relationship Management (CRM) tool and through meetings with staff to ensure customers’ needs are met and/or exceeded. Implement strategies to grow sales prospecting activities for the Program Director team.

• Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX@jccc.edu), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, 913-469-8500; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: 816-268-0550,Facsimile: 816-268-0559, Email to: OCR.KansasCity@ed.gov.

Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.