Donor Relations Coordinator
LOCATION
Trinity Health System, Southeast; Full Time, Days, M-F
QUALIFICATIONS
Bachelor's degree and a minimum of three years experience in a non-profit related field.
RESPONSIBILITIES
Coordinate donor relations, manage donor acquisition campaigns, maintain donor records, analyze donor bases, oversee web-based marketing tools, assist with employee giving campaigns, and develop annual fundraising events.
INDUSTRY
Healthcare Foundation
SHORT DESCRIPTION
Responsible for cultivating and strengthening relationships with Foundation donors, focusing on donor acquisition and recognition strategies to enhance goodwill and engagement with the community.
JOB DESCRIPTION
POSITION TITLE:
DONOR RELATIONS COORDINATOR
POSITION SCOPE:
LOCAL
System or Division
Southeast
Date Last Updated
Functional Area
Foundation
Reports To
Foundation Director
FLSA Status
Exempt
Supervisory Responsibility
None
Job Code
Travel Frequency
Light 0-25%
JOB SUMMARY / PURPOSE
Coordinates relationships with Foundation donors including gift prospects below $10,000, donor acquisition, donor recognition, ongoing communication and e-fundraising strategies. The primary emphasis of the Donor Relations Coordinator will be to maximize cultivation, stewardship, and recognition of donors and prospects in meaningful ways that will strengthen and build relationships and goodwill toward the Foundation and Trinity Health System, primary focus, but not limited to Belmont County. The Donor Relations Coordinator serves as the back-up to the Foundation Director when necessary.
ESSENTIAL KEY JOB RESPONSIBILITIES
- Responsible for all aspects of new entry level donor acquisition campaigns including Annual Giving, Grateful Patient, Tribute Giving and others as they are developed.
- Personally develops and manages a portfolio of prospective donors, ensuring consistent and appropriate contact to ensure effective stewardship.
- Works with Foundation Coordinator to maintain donor records in DREAM and in paper files, including monthly pledge reminders, tribute acknowledgments and reports, donor lists for recognition, donor club listings, gift entry, record updates, annual tax statements, event/mailing lists, statistical and financial reports as needed.
- Analyzes the donor base to determine segmentation breakdown and designs the most effective plan of action to achieve stated goals.
- Maintains recognition to demonstrate hospital appreciation and provide positive encouragement to donors. Includes management of all donor walls.
- Manages the Foundation’s web-based marketing tools, including website updates, social networking sites and monthly e-news creation and distribution.
- Assists in all aspects of the employee giving campaign, including creation and implantation of a solicitation plan, support of the committee, and bi-weekly presentations at New Associate Orientation.
JOB DESCRIPTION
- Gains comprehensive understanding of the priorities of THS activities, services and programs.
- Shares responsibility of prospect identification, research and evaluation.
- Works with the Foundation Coordinator to maintain an effective system of budget control including expense reporting and reconciliation, invoicing, check requests and all other duties related to accounting.
- Works with Foundation team to develop a long-range plan that fits with THS’s core strategies.
- Develop and execute an annual fundraising event in Belmont County with the assistance of the entire Foundation Staff.
- Assists with department events as needed.
- Serves as back up to Foundation Director when necessary.
- Explores and participates in networking opportunities to increase the presence of the THS Foundation in the community.
- Encourages and maintains a standard of warmth, friendliness and prompt attention to all volunteers, donors and others.
- Continually seeks avenues to enhance professional growth and development.
- Maintains strict standard of confidentiality regarding donor and patient information.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
MINIMUM QUALIFICATIONS
Required Education and Experience
Bachelor’s degree
Required Licensure and Certifications
None
Required Minimum Knowledge, Skills, Abilities and Training
A minimum of three years experience preferable in a non-profit related field.
Location: Trinity Health System · TMW MARKETING/PUBLIC RELATIONS
Schedule: Full Time, Days, M-F
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