Ecommerce Merchandising Manager

This position is not remote or hybrid. This position is on site

Job Summary: Our eCommerce Merchandising Manager will be responsible for gathering and managing product information in our PIM, as well as collaborating with cross-functional teams, and optimizing product listings for maximum customer engagement and sales.

Supervisory Responsibilities:

· Oversees, directs, and supports members of eCommerce merchandising team

· Involved in recruitment and hiring of eCommerce merchandising staff and conducts performance evaluations

· Identifies training needs for current staff and coordinates training programs for current and new staff

Duties and Responsibilities:

· Select, implement, and manage the Product Information Management (PIM) system to ensure efficient product data management and synchronization across channels.

· Establish and maintain strong relationships with vendors to obtain accurate product images, pricing, and specifications.

· Collaborate with the graphics department to create and deliver high-quality product images for e-commerce and marketing purposes. Develop detailed and accurate product page content, including descriptions, features, and specifications.

· Play a pivotal role in new product launches by helping to define product requirements and ensuring a smooth transition to market.

· Own and maintain the e-commerce product catalog, including product attribute taxonomy and on-site navigation. Ensure product data accuracy and completeness. Enter all information into the PIM and maintain product completeness.

· Manage product requirements lists within PIM and ensure product data integrity and provide formatted product lists for configuration teams.

· Provide the marketing and ecommerce teams with relevant product information to support marketing campaigns and initiatives.

· Develop and implement strategies to optimize product category organization, on-site navigation, and product listings for both e-commerce and SEO purposes.

· Analyze current business performance to identify opportunities and risks in future product assortments.

· Partner with marketing, fulfillment, IT, merchandising, and vendor teams to ensure product information accuracy, efficient fulfillment, and effective merchandising.

· Additional duties as assigned by management.

Required Skills/Abilities:

· In-depth knowledge of eCommerce platforms, customer engagement metrics, and merchandising best practices, including product categorization, content optimization, and cross-selling strategies.

· Strong analytical skills to analyze data and identify trends.

· Experience collaborating with IT and technology teams to implement and deploy systems and data-driven initiatives.

· Exceptional relationship management, presentation, and communication skills to build trust and credibility with cross-functional teams.

· Excellent organizational skills with a strong emphasis on attention to detail and maintaining data accuracy.

· Proficiency in Microsoft Office (Excel, Word, and PowerPoint).

· Acute attention to detail and ability to research and problem-solve issues.

· Demonstrated experience managing third-party vendors and working closely with cross-functional teams.

· SEO experience a plus

Education and Experience:

· High School Diploma or equivalent required.

· Bachelor's degree in marketing, merchandising, or a related field preferred.

· Minimum of 5 years of experience in eCommerce, web merchandising, usability, digital marketing, or related project management, ideally within retail or eCommerce sectors.

· 3+ years of experience in PIM systems and management.

· Experience in implementing PIM systems is a plus.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds on occasion.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Experience:

• Microsoft Office: 2 years (Required)
• Management: 2 years (Required)
• Relationship management: 2 years (Required)

Ability to Relocate:

• Hendersonville, TN: Relocate before starting work (Required)

Work Location: In person