Electronic Media Coordinator

• Coordinates the DCH Health System Web site by updating existing pages within the site and/or adding new pages as needed and according to DCH Web site policies and procedures. Works directly with departments to update/create content for site pages. Updates MD Directory accessed via Web site when advised by Medical Staff office. Oversees periodic redesigns and upgrades to site features. Serves as a liaison between DCH and DCH Web site vendor.
• Coordinates any social media activity used to promote the System (i.e., events, news, outreach). Plans a content calendar and schedules posts. Manages the social media posting system.
• Develops social media content including writing stories and producing photos and video (either capturing the images personally or coordinating with other staff).
• Manages the relationship with the outside vendor used to improve corporate image via online ratings. Monitors and responds (with approved language) to reviews through the vendor platform.
• Responsible for administration of inbound messages from website, social media channels and review sites. Oversees the distribution of messages to the appropriate personnel. Directly replies to e-mails or messages when necessary.
• Coordinates plans to meet specific communication needs for system departments, and effectively applies departmental resources to achieve agreed upon communication goals.
• Provides support, as needed, to produce printed publications/collateral and execute events.
• Ensures all products produced reflect the overall mission and brand standards.
• Demonstrates creativity, attention to detail and the ability to set and meet tight deadlines.
• Regular, consistent and punctual attendance including the flexibility to work nights and weekends, and variable schedule(s) as necessary.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, co-workers and colleagues.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

• Extensive contact with others, often requiring coordinating and leading others.
• Often deals with external customers.
• Extensive use of an Apple computer and Adobe design software.
• Extensive use of electronic mail, telephone and face-to-face discussions.
• High responsibility for outcomes and results.
• Must be able to work with work groups and teams.
• Able to perform the duties with reasonable accommodation.

• Activities: Talking; hearing; dexterity to type and manipulate mouse; repetitive motion; standing, and/or using hands to handle, control, or feel objects, tools or controls; ability to transport self around the facility.
• Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Must be able to perform the duties with reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Physical presence onsite is essential.

• Must have good written/verbal communication skills.
• Must be able to multitask and prioritize projects.
• Must be comfortable with deadline pressures.
• Must be creative under pressure.
• Must be willing to receive and integrate feedback to improve final products/projects.
• Must be precise in use of grammar, spelling, AP Style and details.