Emerging Agent in Charge

Role Summary:

Prairie Cannabis is an exciting and dynamic Cannabis Dispensary looking for an innovative and thoughtful leader to fill the role of Emerging Agent in Charge. In this pivotal position, you will learn to oversee daily operations, ensuring compliance with state regulations while providing exceptional customer service. You’ll also play a key role in shaping our in-store brand strategy, driving awareness and sales through innovative marketing initiatives. This is a fantastic opportunity to grow your leadership skills in a vibrant industry!

As an emerging leader, you'll learn to manage and inspire a team of budtenders and support staff, cultivating a collaborative and motivating workplace culture. The ideal candidate brings in-depth knowledge of cannabis products, strong leadership capabilities, and a dedication to excellence in both customer experience and operational standards.

To excel in this role, you must be 21 or older, thrive in a fast-growing, high-energy environment, and be a reliable, forward-thinking leader who enhances both the customer journey and team experience.

Emerging Responsibilities:

• Onboarding & Training: Collaborate with the General Manager and dispensary Agents in Charge to support the onboarding experience for new hires. Facilitate and document annual training, distributing plans and assigning schedules.
• Compliance Monitoring: Ensure all team members renew their agent badges on time and maintain adherence to marketing guidelines for signage.
• Promotions & Communication: Provide support for all promotions, ensuring effective communication of details and management of daily/weekly deals on displays.
• Inventory Management: Keep the vault organized, perform daily inventory checks, and address discrepancies. Oversee product destruction and ensure timely sales of items nearing expiration; ensure products are properly labeled and stored.
• Sales Coordination: Maintain an updated delivery calendar, ensuring products are ready for sale within 24 hours. Manage accessory stock and confirm availability for promotions.
• Review Strategy: Drive efforts to boost positive reviews on platforms like Google, Yelp, and Leafly.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Additional duties as assigned by company leadership.

Qualifications:

• High school diploma or equivalent required.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays is required.
• Ability to handle responsibilities without direct supervision.
• Must be 21 years of age and ability to pass State required background qualifications.

Prairie Cannabis LLC and its affiliates does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of its activities or operations. These activities include, but are not limited to, hiring decisions, selection of volunteers and vendors, and provisions of services.

Job Type: Full-time

Pay: $18.00 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Real Estate License (Preferred)

Ability to Commute:

• Warrenville, IL (Preferred)

Work Location: In person