Evening Shift Appointment Setter / Appointment Booking Specialist
LOCATION
Fully remote - work from anywhere!
QUALIFICATIONS
Proven experience in appointment booking or scheduling, strong communication skills (phone, email, SMS), tech-savvy (familiar with CRM and EHR systems), ability to multitask and work independently, and a professional home office setup with reliable internet.
RESPONSIBILITIES
Engage with patients to build trust and book appointments, manage communications and schedule appointments using CRM software (GHL), answer calls, SMS, and emails, maintain daily tracking reports, prequalify leads, collaborate with managers to improve booking processes, and uphold high-quality customer service and professionalism.
INDUSTRY
Digital Marketing, specifically for medical and dental practices.
SHORT DESCRIPTION
As an Appointment Booking Specialist, you will engage with patients to book appointments and provide exceptional customer service, helping to increase show rates for medical practices.
IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist
ClinicGrower is a digital marketing agency that helps medical and dental practices grow by connecting them with new patients. We’re expanding and looking for a dedicated Appointment Booking Specialist (ABS) to join our team!
Are you passionate about creating conversations and building relationships with patients?
Do you want to be part of a fun, results-driven team? If so, we’d love to hear from you!
Role Overview:
As an Appointment Booking Specialist, you will engage with patients, book appointments, and provide exceptional customer service to help increase show rates for medical practices. You'll use our software (GHL) to schedule appointments, text, and call patients while following best practices to enhance outcomes.
Responsibilities:
- Engage with patients to build trust and book appointments
- Use CRM software (GHL) to manage communications and schedule appointments
- Answer calls, SMS, and emails, and update daily tracking reports
- Prequalify leads and accurately record patient info
- Work with managers to improve booking processes
- Maintain high-quality customer service and professionalism
Requirements:
- Proven experience in appointment booking or scheduling
- Strong communication skills (phone, email, SMS)
- Tech-savvy, familiar with CRM and EHR systems (GHL, Google Drive, etc.)
- Ability to multitask and work independently
- Must have a professional home office environment and reliable internet for remote work
Shifts Available:
- Night Shift: 4:00 PM - 12:00 AM EST
Compensation & Benefits:
- Hourly pay (USD), based on experience
- Bonuses & incentives
- Paid Time Off
- Two days off per week
- Fully remote – work from anywhere!
IMPORTANT: ONLY APPLICATIONS SUBMITTED THROUGH THE FOLLOWING LINK WITH A LOOM VIDEO WILL BE CONSIDERED: https://hiring.agencygrowthteam.com/hiring-appt-booking-specialist
If you’re ready to join a dynamic team and make a real impact, apply now!
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Paid training
- Work from home
Shift:
- Day shift
- Night shift
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Work Location: Remote
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