Job Summary:

PBS Wisconsin and Friends of PBS Wisconsin are looking for an Event Coordinator to provide support for events; including Garden & Green Living Expo and The Great Wisconsin Quilt Show. These annual fundraising and community engagement events each draw more than 15,000 attendees and include hundreds of vendors and volunteers. The Event Coordinator oversees complex logistical details, provides customer support, and monitors event data and transactions. The Event Coordinator also provides project support for the station's Annual Auction. This position reports to the Expo Manager and is part of the Development Department.

Responsibilities:

Plans, schedules, documents, and supports service delivery for events using established policies and procedures to meet customer need and ensure event compliance with institutional policy.

• 10% Communicates with customers to determine event details and requirements, evaluates requests, recommends service plans and pricing, and provides status updates
• 25% Schedules logistics and secures resources for all aspects of events including space, vendors, and staff; and coordinates details and resolves operational issues
• 25% Monitors and processes event related transactions and event data and records
• 25% Greets customers/guests, assists with registration, answers questions, and refers complex issues to appropriate entities
• 10% Assists with planning and the creation of promotional materials and resources for events
• 5% Oversees the work and scheduling of a small team of part-time seasonal employees

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

Education:

Preferred

Associate's Degree

Qualifications:

REQUIRED QUALIFICATIONS

• Minimum two years of experience in meeting/event planning.
• Experience scheduling and organizing complex event logistics with attention to detail.
• Experience providing customer service and support.
• Strong written and verbal communication with customers, stakeholders, and colleagues in many different areas.

PREFERRED QUALIFICATIONS

• Experience with project management tools and database applications.
• Experience with event registration and e-commerce platforms.
• Experience in the development and delivery of marketing and communication materials.
• Experience overseeing or providing leadership support to staff and/or volunteers.
• Experience working in or managing a call center with a high volume of traffic.
• Experience monitoring and processing data and transactions.

Work Schedule:

This position typically works Monday through Friday from 8:30am - 5:00pm CT, and some evenings and/or weekends for events.

Work Type:

Full Time: 100%

This position will be a hybrid position with a minimum of one day per week in-person at our headquarters located in Madison, WI. In-person work is an expectation of this role and is dependent on operational needs. In-person meetings and events may require additional in-person attendance. Events may include night and weekend hours. Remote work and office flexibility will be discussed in more detail during the interview process.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $24.04 HOURLY

Depending on Qualifications

This is an hourly position with an expected range of $24.04 to $26.44 an hour with an expected annualized salary rate range in the low $50,000s to mid $50,000s. Actual pay will depend on experience and qualifications. PBS Wisconsin offers a comprehensive benefit package, including generous vacation, sick leave, healthcare, and retirement savings plans.

Additional Information:

This position typically works Monday through Friday from 8:30am - 5:00pm CT, and some evenings and/or weekends for events. This position will be a hybrid position with a minimum of one day per week in-person at our headquarters located in Madison, WI. Additionally, the person in this position must be able to occasionally lift and carry heavy event supplies such as boxes of merchandise, print materials, raffle prize donations, event furniture (tables, chairs, easels), and move throughout the event venue over several long days.

PBS Wisconsin and Wisconsin Public Radio are part of Wisconsin Public Media. The person in this position will be required to comply with the Wisconsin Public Media Code of Ethics: https://wpm.wisc.edu/policies/, in addition to the UW-Madison code of ethics.

Please note that successful applicants are responsible for ensuring their eligibility to work in the

United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

PBS

How to Apply:

The following must be received for your application to be complete:

1) Resume;

2) A cover letter describing how your experience relates to the listed required and preferred job qualifications

Finalists will be asked to provide a list of at least three professional references with titles, emails, and phone numbers (including at least one supervisory reference). Note that references will not be contacted without your prior knowledge.

Contact:

Alondra Vazquez Rodriguez

alondra.vazquez@wisc.edu

608-890-4326

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Event Coordinator(DS023)

Department(s):

A46-PUBLIC MEDIA/PBS WISCONSIN

Employment Class:

University Staff-Ongoing

Job Number:

307160-CP

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.