NOVA NBC
Event Representative
LOCATION
In-person, Monday to Friday, Day shift
QUALIFICATIONS
1 year of experience, flexible schedule
RESPONSIBILITIES
Handle customer inquiries, troubleshoot and resolve product issues, document customer records, develop knowledge base, implement marketing plans, discover business opportunities, provide product/service support, branding, advertising, marketing, and media relations
INDUSTRY
Non-profit, Charity, Fortune 500, Customer Service, Marketing
SHORT DESCRIPTION
We are seeking an Event Representative to join our team!
We are seeking an Event Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. We work with a wide range of nonprofits, charities and Fortune 500 clients in numerous industries.
Responsibilities:
· Handle customer inquiries
· Troubleshoot and resolve product issues and concerns
· Document and update customer records based on interactions
· Develop and maintain a knowledge base of the evolving services
* Implementation of marketing plans, including product positioning, campaign strategies, market strategy insights
* Discovery of strategic business opportunities through cross functional collaboration with sales, HR, etc.
* Provide product/service support in order to establish proper channels of information and communication.
* Responsible for branding, advertising, and marketing
* Work with management on projects dealing with media relations, business communications, success stories
Job Type: Full-time
Benefits:
* Professional development assistance
Experience level:
* 1 year
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Job Type: Full-time
Benefits:
- Flexible schedule
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person