Evp, Consumer Risk Officer
LOCATION
Candidates must be located within 40 miles of Green Bay main offices, Milwaukee River Center, or Minneapolis (45 7th).
QUALIFICATIONS
Bachelor's degree in Business, Finance, or related field (Master's preferred), 15+ years of experience in banking or financial services, proficiency in risk management practices, knowledge of regulatory requirements, and strong interpersonal and communication skills.
RESPONSIBILITIES
Lead the strategy and oversight of risk management in consumer banking, ensure compliance with regulatory expectations, manage and develop a team, and drive a culture of risk awareness across multiple business units.
INDUSTRY
Banking and Financial Services
SHORT DESCRIPTION
The Consumer Risk Officer at Associated Bank will oversee risk management activities within consumer business units, ensuring compliance and promoting a culture of accountability and risk awareness.
This position is accountable for the strategy, oversight, and management of the first line of defense business line risk activities within the consumer business units, in adherence with the company's risk strategy. The scope of this position, referred to as Consumer Banking is comprised of the consumer elements of the Consumer & Business Banking, Community Markets and Private Wealth lines of business, plus the consumer elements of our Product & Marketing function. This senior leadership position will directly and indirectly lead a team of around 75 colleagues across the multiple lines of business and includes financial responsibilities inclusive of developing and managing budgets across areas of responsibility.
The Consumer Risk Officer is responsible for staying current with regulatory expectations and industry trends, ensuring compliance with those expectations, and business line audits and regulatory exams. Additionally, the Consumer Risk Officer ensures effective communication among the Consumer business units, Corporate Risk team, and other constituents (e.g., ELT, Board of Directors, Internal Audit and regulators). The Consumer Risk Officer reports to the executive in charge of consumer banking with a dotted-line reporting relationship to the Chief Risk Officer and will partner closely with the Head of Community Markets, Chief Product & Marketing Officer, and President of Private Wealth.
This position participates in overall company and Consumer Banking strategy discussions and provides input to promote an enterprise-wide environment of risk awareness and risk ownership. This role will build and develop collaborative partnerships with senior management across multiple lines of business and internal departments, Corporate Risk program leaders, and other stakeholders to enhance business line risk capabilities.
This role will manage recruitment, training, and development for a team of colleagues within the business unit.
- Lead the development of the Consumer Banking risk strategy, aligning with Corporate Risk framework goals and regulatory expectations.
- Serve as the senior risk advisor to the Consumer Banking executive team, providing strategic guidance on risk-related matters across all departments within Consumer Banking.
- Oversee the design and implementation of the risk management framework for Consumer Banking ensuring alignment with Heightened Standards.
- Finalize scope and strategy surrounding risk management to Heightened Standards within the first line of defense consistent with our enterprise-wide risk strategy.
- Drive detailed development and execution of a plan to fully staff and institutionalize (through processes and artifacts) the first line of defense Heightened Standards strategy.
- Establish and maintain risk governance structures, including participation within necessary risk committees and escalation protocols.
- Effectively communicate first line of defense Heightened Standards strategy, progress/results, and risks to all key constituencies: first line of defense leadership and colleagues; Corporate Risk; Auditors; Board of Directors, Executive Leadership; and regulators.
- Maintain strong yet independent relationships among first line of defense (including Executive Leadership) and other lines of defense.
- Supports Consumer Banking risk and compliance training, updates and presentation materials.
- Stays current with regulatory expectations, laws and guidance along with enforcement actions and industry trends to ensure compliance against standards.
- Identify and summarizes trends in risk management, making recommendations to address impact.
- Drive continuous improvement in risk processes, leveraging technology and data analytics for enhanced risk insights.
- Effectively challenge risk program outputs to ensure alignment with bank and regulatory agencies.
- Drive the implementation of program policies, standards, and procedures as well as key risk indicators (KRIs), thresholds, and reporting metrics to proactively identify and manage emerging risks.
- Manage the tracking and reporting of key indicators and limits to ensure timely escalation as required by corporate risk guidance.
- Foster the leading of the execution of risk and control self-assessments (RCSAs) across the business line, addressing gaps and enhancing controls.
- Oversee the identification, assessment, and management of operational risks within Consumer Banking, ensuring effective control environments.
- Assists with audits and regulatory exams as well as management / committee reporting.
- Escalates risks and holds parties accountable for risk adherence within the front line; ensures compliance with accountability policy.
- Build and develop a high performing team of risk professionals, fostering collaboration and accountability across the Consumer Banking business units.
- Drive a culture of risk awareness, risk identification, mitigation and ensuring risk considerations are integrated into all strategic and operational decisions.
- Establish department goals and monitors performance to expected achievement
- Manage the performance, training, and evaluation of direct reports.
- Maximize department achievement though coaching, mentorship, collaboration, and professional development.
- Expertise in banking systems, processes, and infrastructure
- Knowledge of standard risk management or control frameworks
- Knowledge of regulatory requirements, guidelines and industry frameworks, specifically around consumer banking products and operations
- Proficiency in assessing risk and risk management practices
- Ability to demonstrate courage and independence when communicating with executive management and senior leadership when presenting complex issues, recommendations, and program opinions
- Strong interpersonal and communication skills, capable of influencing senior executives and engaging with regulators
- Ability to effectively challenge business decisions and provide constructive pushback on gaps in controls, emerging risks, or compliance concerns, balancing strategic goals with sound risk management
- Proven management and organization skills
- Project management experience
- Consulting (internal or external) experience
- Advanced degree
- Risk management experience at a $50B+ financial institution
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
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