Facility Specialist - Rentals & Operations

Summary: The Facility Specialist - Rentals and OperationsCoordinates reservations for the party room, pavilions, and group visits. Communicates reservation details between guests and staff. Supports Facility Supervisor and Superintendent with rental reservations, reporting, billing and budgeting. Manages the rental beverage and concessions supply inventory and ordering. Assists Facility Superintendent with oversight of Tot Care and Concession Operations. Works after-hours rentals and special events, as needed. This position is part of the Supervisor on Duty rotation, which includes one weekly closing shift (Tuesday evenings) and regular rotating weekend and holiday shifts. The City of Des Peres is an Equal Opportunity Employer. Reasonable accommodation will be provided as required by law.

Essential Duties and Responsibilities include, but are not restricted to, the following: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinates birthday parties, pavilion rentals, group visits, and assists with meeting room reservations.
• Assists rental supervisor with managing catering contracts, preferred caterers and rental communications.
• Coordinates with Custodial Supervisor and staff regarding room arrangements and schedules.
• Assist with the hiring, scheduling, training and evaluation of tot care and concessions staff.
• Coordinated payroll for tot care and concession staff.
• Assists with concessions inventory and placing weekly orders.
• Maintains Serve Safe Certification and other records required by the St. Louis County Department of Health.
• Provides customer service to the general public in a tactful, professional and pleasant manner.
• Understands and enforces rules and regulations governing facility use and emergency procedures.
• Informs supervisor of all information regarding the physical facility, staff and general public.
• Disseminates information about programs, special events, facility memberships, policies and procedures in a courteous and effective manner.
• Exercises good interpersonal skills by gladly assisting others to accomplish the work of the organization, even if it is outside the scope of regular duties.
• Assists the staff in conducting programs, special events and community activities.
• Oversees daily operations, reconciles cash drawers and prepares deposit paperwork when serving as Supervisor on Duty.

· Maintains cleanliness and sanitation of facilities for health and safety.

• Inventories lost and found items.
• Other duties as assigned.

Education and Experience Required

Bachelor’s degree in Business Administration, Hospitality, Marketing & Advertisement, Parks, Recreation, Tourism, Sports Management or other related field, plus two years of related work experience or other equivalent combination of education and experience. Certified in First Aid and CPR, or passage of certification within three months of hiring. Certified Parks and Recreation Professional preferred.

Knowledge, Skills, and Abilities

· Must be able to communicate with tact and diplomacy in dealing with internal and external customers/citizens.

· Must be able to speak and write in a professional manner.

• Demonstrate a high level of integrity and dependability with ability to maintain confidential information.

· Utilize tools and equipment common in a recreation center and food service in a safe and responsible manner.

• General knowledge of principles and practices of personnel supervision.
• Communicate effectively in interpreting policies and procedures, and in resolving conflicts or personnel problems.
• Demonstrate professional public relations skills, effective interpersonal and communication skills.

· Operate standard and specialized computer software at an intermediate level.

· Comply with all City and departmental policies and procedures.

· Carry out written or oral instructions and perform repetitive or routine tasks without instruction or supervision.

· Maintains harmony among workers and resolves grievances; performs or assists subordinates in performing duties; adjusts errors and complaints.

• Work days, evenings, and weekends.

Language and Mathematical Skills

Ability to read and comprehend simple instructions, short correspondences and memos. Ability to write simple correspondence. Ability to speak effectively before groups of diverse people. Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Ability to compute rates, ratios and percentages.

Mental and Physical Demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to meet these demands.

Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.

Work Environment

The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity.

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

SUBMISSION REQUIREMENTS

Formally apply online at:

https://www.desperesmo.org/Jobs.aspx?UniqueId=70&From=All&CommunityJobs=False&JobID=Facility-Specialist-Rentals-and-Operatio-114

This job description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that are given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. The use of a particular expression or illustration describing those duties shall not be held to exclude other essential functions, responsibilities or duties not mentioned in this description that are of similar kind or level.

The City of Des Peres is an Equal Opportunity Employer. It is the City’s policy that employees and applicants for employment have equal opportunity in employment action in accordance with federal, state, or local law. All decisions will be made without regard to race; color; religion; sex (including pregnancy, childbirth, and related medical conditions); sexual orientation; gender identity; age; national origin; ancestry; physical or mental disability or handicap; citizenship; marital or familial status; genetic information; status as a victim of domestic violence; military or veteran status; citizenship status; lack of permanent mailing address or use of a shelter/social service provider; or any other protected classification. All employment decisions, including hiring, compensation, and benefits, leaves of absence, promotion, discipline, transfers, layoffs, recall, separations, and termination will comply with the Equal Employment Opportunity policy.

The City of Des Peres is proud to be an equal opportunity employer. We celebrate diversity and thrive on it for the benefit of our employees and our community, and we are committed to creating an inclusive environment for all employees that is free of harassment and discrimination of any kind. Come as you are – your differences are our strengths.

The City of Des Peres makes every effort to fully comply with the Americans with Disabilities Act. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. If you need assistance or an accommodation for the application, interview, or a particular testing process, please contact the ADA Coordinator at (314) 835-6111. The City of Des Peres is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions. The City of Des Peres participates in E-Verify.

Job Type: Full-time

Pay: $56,031.00 - $78,443.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person