Field Enablement Manager

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

The Field Enablement Manager will be responsible for driving the success of our customer-facing teams by equipping them with the tools, knowledge, and resources needed to thrive in the rapidly evolving world of digital finance and blockchain technology. As Field Enablement Manager, you will flawlessly develop and implement training programs, build world-class enablement content, and adopt a data-driven approach to optimize field operations. This role acts as a critical bridge between Product, Sales & Customer Success, Marketing, and Leadership to ensure alignment and success.

WHAT YOU'LL DO:

• Develop and implement a comprehensive field enablement strategy aligned with company goals.
• Craft and deliver engaging training programs, including new sales hire onboarding and product updates.
• Build and update enablement materials such as customer QBR templates, playbooks, and pitch decks in partnership with Product Marketing and Content Marketing teams.
• Serve as a liaison between Product and the Field for timely communication of product updates.
• Track and analyze sales performance metrics to showcase return on investment and drive improvement of enablement programs.
• Act as the voice of the field teams, providing feedback to influence product development, marketing strategies, and customer success initiatives.

WHAT YOU'LL BRING:

• 8+ years in field enablement, sales development, project management, or a related role, preferably in FinTech, crypto, or technology.
• Exceptional verbal, written, and presentation skills, with the ability to translate complex topics into simple, compelling messages.
• Solid understanding of blockchain technology, digital assets, and the financial technology ecosystem.
• Strong organizational skills and ability to manage multiple projects with attention to detail and a focus on driving results.
• Data-driven approach with the ability to derive actionable insights from performance metrics.

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.