Field Service Technician - Preventive Maintenance

This is us!

Esko, a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.

Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. For each stakeholder in the process, Esko solutions enable them to work efficiently and deliver right-first-time packaging and marketing content on time, every time. Our goal is to make it easier for CPG and pharma businesses to manage their packaging, labeling, regulatory and marketing content.

With our packaging management platform, brand marketing and packaging teams can increase their productivity, reduce costs, and save time. For packaging and label trade shops, premedia service providers and printer converters, we digitize, automate, and connect the entire print production process with software and hardware solutions for CAD design, prepress processes, flexo platemaking and print inspection.

Our core values

We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a driven advantage in the markets we serve.

We would love to have you on this journey with us! Apply today.

In this role, you will be responsible for the daily onsite support of our customers.

Responsibilities include:

• 80% preventative maintenance visits at locations throughout the USA on our AVT product line of industrial camera systems.

• 10% minor electrical, mechanical, optics and computer repairs

• 10% assist with new installations

• The work locations are at printing companies throughout the USA

• 75% air travel throughout USA, 25% local travel , Monday - Friday

Ideal profile

• You have some experience in electronics or mechanics, military technical training or repairing equipment.

• Electrical - you understand voltmeter, relays, AC/DC, fuses, electrical motor basics.

• Mechanical - you are able to de/re-assemble and clean small mechanical and optical components

• Computer - you have a good understanding of PC hardware and MS Windows & able to replace HDD, power supplies, network & video cards.

• You are hands-on, customer-oriented and able to work independently

• You are a good communicator and customer focused

• You are able to lift 50 lbs. and maneuver over, under and around printing equipment.

WITHIN YOUR ROLE, YOU WILL:

• Conducts service, repair and/or installation of Esko equipment at customer site, including laser optics, electrical and mechanical testing, in accordance with maintenance contracts.

• Conduct operator training

• Diagnoses system failures and determines most cost-effective solution.

• Escalates complex issues to greater level of technical support or quality reporting system.

• May develop new customer service/product agreements.

• Responds to customer support calls within an assigned territory.

• Preventative maintenance

• Field upgrades and machine software upgrades

• Traveling up to 90% (local travel: 50% overnight travel: 50%)

WE ARE LOOKING FOR A PROFESSIONAL WHO HAS:

• Customer-oriented skills and with good ability to clearly communicate progress

• Excellent record keeping (service reports and spare parts) and follow up

• A hands-on, proactive approach and can work independently

• Ability to work under stress of deadlines and down equipment

• Flexibility to travel with overnight stays.

Our offer

• You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and collaboration is important.

• It is a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.

• You will work in a leading global company, with a manager who cares about you, your strengths and will help you to develop the best possible version of yourself.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $27.00 - $31.00 USD per hour.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.