Front Desk Agent
LOCATION
Virginia Beach, VA 23456 (Required)
QUALIFICATIONS
2 years of prior experience in a front office setting, proficiency with EMR, Word, Excel, Google Drive, and email marketing, and excellent communication skills.
RESPONSIBILITIES
Be the first point of contact for clients, educate them on services, assist with scheduling, manage financial aspects, and maintain positive team communication.
INDUSTRY
Medical Aesthetics
SHORT DESCRIPTION
Join a modern medical aesthetics team as an energetic front office staff member, providing excellent client service in a dynamic and growth-oriented environment.
Hi, my name is Rachel, I am the founder of a modern medical aesthetics business that provides up to date aesthetic services, utilizing the latest anti-aging techniques in a safe, comfortable, and fun environment. We are currently in pursuit of an esthetic superstar to join our front office team with a Monday-Thursday 8:30am-6:00pm schedule. We are excited to provide you with the opportunity to join our Ageless Family! If you are a motivated go-getter who is energetic, eager to learn, and great with people, you may be who we are looking for! Our team started over ten years ago and consists of hardworking, educated providers with a passion for aesthetics and a drive for continuous improvement! Ageless is on a mission to provide advanced aesthetic services to improve one's overall mental and physical well-being, in a place of peace, good energy, and calming vibes. Does this sound like the place for you? Please keep reading.
Primary Objectives:
- Be the first point of contact for any new or existing clients to satisfy any questions or concerns they have.
- Educate clients on any services and products that we offer.
- Assist clients in scheduling their journey with us.
- Work alongside a team to ensure all financial aspects of day to day business are met.
- Aid in communication between staff.
Secondary Objectives:
- Maintain a positive energy flow.
- Meet monthly with the Ageless Team to applaud goals met and recommend room for improvement.
- Aid in maintaining supplies and inventory.
- Being all in, all day, everyday.
The Right Fit:
- A team player.
- A contagious positive attitude.
- Self-sufficient, reliable, go-getter.
- Forward thinking, motivated and adaptable.
- Personable, polite, and professional.
- Consistent and punctual.
- Detail oriented.
- Collaborative and sociable.
- Compassionate.
- Kind and humble.
Must haves:
- The ability to work in a fast-paced multitasking environment.
- 2 years prior experience working in a front office setting, with outstanding phone courtesy.
- Prior experience working with an EMR, as well as basic operating systems to include: Word, Excel, Google Drive, and email marketing
- Excellent communication skills with the ability to finish an assigned task.
- Reliable, trustworthy professional with a presentable appearance.
Not the Right Fit:
- Someone wishing to advance from a front office role to a provider role.
- Someone wishing to start their own business with in 2 years.
- Someone who needs a lot of guidance and micromanagement.
- Someone who does not have a passion to work in the field of aesthetics.
- Someone who wishes to come to work to complete personal objectives.
- Someone not willing to work in a team environment and complete tasks outside of their role.
If this opportunity sounds like your dream job, please send your resume to: stephaniexgrafton@gmail.com
Bonus! If you are the right candidate for us, all of our staff members receive treatments, products and education at cost to us!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Free parking
Schedule:
- 10 hour shift
Experience:
- Front desk: 2 years (Required)
Language:
- English (Preferred)
Location:
- Virginia Beach, VA 23456 (Preferred)
Ability to Commute:
- Virginia Beach, VA 23456 (Required)
Work Location: In person
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