Front Desk Supervisor

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Where each associate at Marriott’s Crystal Shores is offered great perks & incentives.

• Uniform laundering
• Free Parking- On-Site & within 2 blocks of the resort
• Complimentary work shoes- once every 6 months pending job requirements
• 40% discount on-duty meals & 20% for off-duty meals
• Company Branded T-Shirts, Sunscreen, Sunglasses & Hats for all outside roles
• Company Branded jackets for all outside positions when needed
• Quarterly recognition & awards, Service Awards, Associate/Manager of the Quarter
• Monthly Birthday & Special Holiday Celebrations

Where you can make a difference.

Front Desk Supervisor Full-Time $22.30/hr

Shift: 1st/2nd including weekends and holidays

• Supervise the front office staff to ensure excellent owner/guest services.
• Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests.
• Process all owner/guest check-ins while confirming reservations and villa/room assignments.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Where your skills help you make a difference.

• Must be able to work a flexible schedule, including complete weekend and holiday availability
• Must have great customer service skills – all our positions come into contact with guests!

Where we celebrate and cultivate connections.

• Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!

Follow us on social media!

• Instagram: @marriottvacationsworldwide
• Facebook: Marriott Vacations Worldwide
• X: @marriottVAC

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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Job Type: Full-time

Pay: $22.30 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• This position requires availability to work 1st/2nd shift including weekends and holidays. Can you meet this requirement?

Experience:

• Hotel or Resort Front Desk: 1 year (Required)
• Face-to-Face Customer service: 1 year (Required)
• Hospitality Leadership: 1 year (Required)

Work Location: In person