Front Desk/Marketing Professional
LOCATION
Greenville, SC 29601 (On-site, must be able to commute or relocate)
QUALIFICATIONS
Preferred 3 years of customer service experience, strong office management skills, proficiency in data entry, excellent phone etiquette, communication skills, positive attitude, and multitasking ability.
RESPONSIBILITIES
Greet and welcome guests, manage check-ins and check-outs, handle inquiries, maintain front desk organization, perform data entry, manage social media accounts, answer phone calls, assist with administrative tasks, and collaborate with other departments for seamless service.
INDUSTRY
Hospitality
SHORT DESCRIPTION
Join our team as a Front Desk Agent to be the first point of contact for guests, providing exceptional customer support and contributing to memorable experiences.
Job Overview
We are seeking a highly organized and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests and will play a crucial role in providing exceptional customer support. This position requires strong office management skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome guests upon arrival, providing a warm and friendly atmosphere.
- Manage front desk operations, including checking guests in and out efficiently.
- Handle customer inquiries and provide accurate information regarding services, amenities, and local attractions.
- Maintain an organized front desk area, ensuring all materials are stocked and readily available.
- Perform data entry tasks accurately, including updating guest information in the system.
- Manage social media accounts and post daily.
- Answer phone calls professionally, demonstrating excellent phone etiquette while addressing guest needs or concerns.
- Assist with administrative tasks as needed, including filing, photocopying, and managing office supplies.
- Collaborate with other departments to ensure seamless service delivery for guests.
Requirements
- Proven experience in customer support or front desk roles is preferred.
- Strong office management skills with proficiency in data entry and administrative tasks.
- Excellent phone etiquette and communication skills are essential.
- Ability to handle multiple tasks simultaneously while maintaining attention to detail.
- A positive attitude and a commitment to providing outstanding service are required.
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 15 – 30 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- No nights
- Weekends as needed
Experience:
- Customer service: 3 years (Preferred)
Ability to Commute:
- Greenville, SC 29601 (Required)
Ability to Relocate:
- Greenville, SC 29601: Relocate before starting work (Required)
Work Location: In person
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