Full Time Manager

Full Time • Needham, MA, United States of America

40,000 - 50,000 (Yearly) Added 1 month ago

Summary

LOCATION

Goldfish Swim School - various locations

QUALIFICATIONS

High school diploma or GED required, Bachelor’s degree preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, or childcare provider required. Two or more years of management and swimming instruction experience preferred; Lifeguard, CPR/AED, and First Aid certifications are required.

RESPONSIBILITIES

Oversee daily operations including staffing, pool operations, customer service, and employee activities. Manage staff productivity and performance, train aquatics department, implement sales and marketing strategies, direct retail and vending departments, ensure safety and emergency procedures, and maintain current certifications.

INDUSTRY

Recreational Services, specifically swim instruction and aquatic safety.

SHORT DESCRIPTION

Manage daily operations at Goldfish Swim School, ensuring quality swim instruction and a positive work environment while promoting employee satisfaction and safety.

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:

Paid Time Off
Paid National Holidays
Diverse and Inclusive Workplace
Bonus Opportunties
Health Insurance

Requirements:

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)

Job Title: Manager
Reports to: General Manager
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Duties and Responsibilities:

Directs and controls the daily operations to ensure the school is running according to standard operating procedures.

Assists General Manager and department managers with fulfillment the daily tasks.

Manages the staff of to ensure high productivity, excellent performance and positive employee satisfaction.

Trains and oversees aquatics department to provide superior swim instruction to the students. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.

Provides sales and marketing training to all qualified sales staff.

Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

Gains a high level of knowledge and experience in pool operations necessary to maintain a safe and sanitary swim environment.

Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.

Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the facility and trains all current staff on the EAP.

Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.
Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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