Functional Sr Ba - Federal Health

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work You Will Do

• Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
• Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
• Contribute to deliverables and review the work of others for quality and accuracy
• Demonstrate an understanding of the client environment and overall project scope

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

Qualifications

Required:

• Communication: Excellent communication skills, both written and verbal, to interact effectively with stakeholders, team members, and end-users.
• Analytical Skills: Strong analytical skills to understand and translate complex business requirements into functional specifications and user stories.
• Documentation: Proficient in creating detailed and clear documentation, including BRDs, functional specifications, user stories, and process flows.
• Agile Knowledge: Understanding of Agile methodologies, particularly Scrum, and the ability to apply them effectively in a project environment.
• Problem-Solving: Ability to identify and resolve business and technical issues, and propose effective solutions.
• Collaboration: Strong collaboration skills to work effectively with cross-functional teams, including developers, testers, and business stakeholders.
• Tools Proficiency: Proficient in using business analysis and Agile project management tools such as Jira, Confluence, Microsoft Visio, and other relevant software.
• Attention to Detail: High attention to detail to ensure accuracy and completeness of documentation and requirements.
• Bachelor's degree required
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Must be able to obtain and maintain the required clearance for this role.
• Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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