General Manager

Benefits:

• Free Membership
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Leadership. Passion. Sales.

As a General Manager (GM), you will be responsible for providing leadership and daily direction to the sales and group personal training teams across two locations. This critical position must have a solid understanding of sales and operational excellence along with a passion for coaching and developing talent. As the lead for the sales function, the GM must execute a lead generation / marketing strategy plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must be enthusiastic, creative, and driven!

Responsibilities & Expectations: General Manager

• Model all studio activities / sales process through self-involvement (leading by example).
• Responsible for meeting and exceeding Key Performance Indicators.
• Lead and coordinate initial and ongoing sales drives (promotions, events, outreach). Execute effective lead generation strategies.
• Manage the employee life cycle for all studio-level staff: recruiting, hiring, onboarding, scheduling, evaluating, applicable disciplinary action, and offboarding.
• Train and mentor all staff, establish leadership pipeline. Role play daily to maintain a high-performing team.
• Responsible for meeting studio budgets: revenue, payroll, supplies, inventory management, and Return Merchandise Authorization process.
• Responsible for scheduling the sales staff and auditing all time cards on a weekly basis. Submits accurate studio payroll every other week in a timely manner with compliance and integrity.
• Plan and host monthly staff meetings with sales and fitness team to review and report monthly sales objectives, goals, events, and marketing campaigns.
• Responsible for attending weekly meetings with Regional Managers to report on performance and studio happenings.
• Build and maintain OTF class size through scheduling optimization in collaboration with Head Coach.
• Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), first-time guest bookings, onboarding new members, and other required administrative duties.
• Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.

Operational Duties

• Compliance and adherence to OTF business policies and Thrive employee handbook for daily studio operations.
• Ensure OTF branding through consistency and continuity in all actions, enforcing OTF corporate policies, business practices, systems and processes.
• Troubleshoot and problem-solve with facilities department on all studio equipment and technology. Responsible for ensuring that the facility is clean, maintained and operationally sound.
• Provide effective decision making regarding customer service issues.

We Offer

• Compensation
  • Base Salary, Individual commission, Monthly bonus potential
  • Paid time off (including your birthday)
  • Eight Paid Holidays
  • 401K, 401K match following 1 year of employment
  • Health insurance
• Staff Rewards
  • Fitness certification discounts
  • Retail employee discounts
  • Workout for free at any of our 32 Orangetheory studios
• Direct your career track to any of the roles below.
  • Fitness Coach
  • Regional Sales & Operations Manager
  • Director of Operations
• Great company culture
  • Staff workouts
  • Annual Holiday Party
  • Quarterly workshops for on-going development

About Thrive Venture Group (Franchisee, Area Developer)
Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka “The Grove”. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.

Orangetheory Fitness Vision

• To be the trusted global leader of innovative heart rate-based interval training.

Orangetheory Fitness Values

• Passion
• Integrity
• Accountability
• Innovation
• Community

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.