General Manager

Job Overview
We are seeking a dynamic and experienced General Manager to oversee our Extended Stay Hotel. The ideal candidate will possess strong leadership skills and a passion for Hospitality. This role requires a hands-on approach to managing daily operations, developing staff, and maintaining high standards of customer service.

Duties

• Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures
• Training and developing hotel staff to achieve their career goals and become more successful in their roles
• Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff
• Helping resolve guest complaints and booking and billing issues
• Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments
• Recruiting and hiring new hotel staff to fill vacant positions
• Greeting guests and inspecting their rooms to ensure they're clean and satisfactory
• Maintaining the hotel's physical properties and arranging for repairs, if necessary
• Ensuring that the hotel meets all health, safety and security laws and regulations
• Planning and implementing hotel marketing campaigns to attract new guests

Qualifications

• Proven experience in a managerial role within the hospitality industry or similar environment.
• Strong leadership skills to lead employees and motivate everyone to work towards common goals
• Excellent financial management skills to ensure a business remains profitable
• A sound understanding of business processes and operational efficiency
• Excellent customer service skills and a genuine wish to provide guests with a pleasant experience
• A professional appearance and a calm and collected manner
• Strong decision-making and problem-solving skills to ensure effective operations
• Excellent organisational and time-management skills to handle the multi-faceted nature of the job

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Tallahassee, FL 32303 (Required)

Ability to Relocate:

• Tallahassee, FL 32303: Relocate before starting work (Required)

Work Location: In person