Global Security - Vice President - Investigator

Job Summary:

The mission of the Global Security (GS) team is the protection of the firm’s people and assets, ensuring the safety and soundness of JPMorgan Chase’s business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses’ ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests.

This position is an investigator on the GS Vulnerable Adult Investigations team. The position requires an advanced understanding of fraud and risk, working with internal and external business partners and identifying potential control and procedural changes. The incumbent will be responsible for performing investigations of elder/ vulnerable adult financial exploitation while complying with various reporting requirements, policies, and procedures.

Investigator Job Responsibilities:

• Independently conducts external investigations related to vulnerable adult and elder financial exploitation issues as part of the Vulnerable Adult Investigations Team.
• Investigation duties include gathering thorough and accurate evidence, interviewing witnesses and suspects, tracing financial transactions, timely documentation in the case management system, appropriately remediating activity and complying with regulatory requirements.
• Collects and evaluates ideas, technology and industry risks to aid GS’s fraud detection and investigations methodology.
• Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations.
• Demonstrates a thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.
• Demonstrates independent decision making and keeps GS management briefed on investigations to include consultation on more complex issues.
• Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm.

Required Qualifications, Capabilities and Skills:

• Minimum of 5 to 10 years of experience in financial or vulnerable adult related investigations and/or 10 years equivalent banking industry experience
• Good analytical skills with a strong attention to detail
• Ability to effectively multi-task with strong time management and organizational skills
• Good problem solving and issue resolution skills
• Good oral and written communication abilities
• Ability to interact with clients in a professional manner regarding sensitive situations
• Proficient in MS Office tools

Preferred Qualifications, Capabilities and Skills:

• Industry recognized certifications such as CFE, CFI, etc.
• Ability to research and analyze bank statements, credit card statements and other financial records.
• Strong leadership skills, showing the ability to not only work independently but also assist the members of your team
• Business-specific skills/certifications will be considered