Group Account Supervisor

Full Time • Remote, Remote, United States of America

120,000 - 135,000 (Yearly) Added 20 hours, 4 minutes ago

Summary

LOCATION

Hybrid work environment with offices in New York, Chicago, San Francisco, Manchester (UK), and London (UK).

QUALIFICATIONS

Bachelor’s degree or equivalent in a related field, 5-7 years of experience in account management across multiple products and therapeutic categories, strong oral and written communication skills, organizational skills, attention to detail, leadership qualities, and problem-solving abilities.

RESPONSIBILITIES

Develop and implement tactical plans, manage client budgets, maintain client relationships, prioritize tasks and finances, resolve client issues, and supervise junior account staff.

INDUSTRY

Healthcare marketing and communications

SHORT DESCRIPTION

Seeking a Group Account Supervisor to lead a team in providing strategic and tactical direction for multiple accounts, ensuring high-quality output and maintaining positive client relationships at Real Chemistry.

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary

21GRAMS is in search of a Group Account Supervisor to direct a team, to provide strategic input, tactical planning, and direction on multiple or large-scale assigned accounts. The Group Account Supervisor has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner. The main objective is to build and maintain positive, relationships with their clients and ensure high quality agency output.

Responsibilities

Develop tactical plans and drive the process and details
Lead finances of the clients budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimations
Connect with clients when there is a change in pace
Make decisions that prioritize task, time, and finances
Use experience and judgment to tackle problems before they get too big. Tackle client issues or conflicts and influence management decisions
Manage a team and provide a clear and fair direction and feedback

Required Skills & Experience

Bachelor’s Degree or equivalent in a related field
5-7 years of experience across multiple products, therapeutic categories, and client companies
Oral and written communication skills;
Strong organization skills
Attention to detail, willing to ask questions and ability to follow up
A leader that can coach, encourage, and mentor clients, staff, and team members,
Crucial problem-solving abilities

Pay Range: $120,000-$135,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile

here

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at:

www.realchemistrybenefits.com

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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