Health And Wellness Manager
LOCATION
El Paso, TX 79936 (Required)
QUALIFICATIONS
High School Diploma or GED required; preferred education includes some college or a degree in business management or marketing. Minimum 1-3 years of retail management experience; strong knowledge of CBD products and regulations.
RESPONSIBILITIES
Manage daily operations of a CBD smoke shop, ensure compliance with laws, handle inventory management, lead and train staff, drive sales and marketing efforts, and enhance customer service and satisfaction.
INDUSTRY
Cannabis Retail
SHORT DESCRIPTION
Seeking a manager for a CBD smoke shop to lead operations, ensure regulatory compliance, and drive customer engagement while mentoring the team and promoting products effectively.
A CBD / THCA smoke shop manager should possess a combination of relevant skills, qualifications, and personal traits to successfully run the shop and ensure compliance with regulations. Below are the recommended qualifications:
Educational Background
- High School Diploma or GED: Minimum requirement for most positions.
- Preferred: Some college or a degree in business management, marketing, or a related field.
Industry Knowledge
- In-depth knowledge of CBD products, smoking accessories, and related merchandise.
- Familiarity with the health benefits, uses, and potential risks of CBD.
- Awareness of industry trends, including emerging products and consumer preferences.
Regulatory Knowledge
- Understanding of state and federal laws regarding the sale of CBD products and other regulated items.
- Ability to ensure compliance with age restrictions, labeling requirements, and licensing.
Experience
- Retail Management: At least 1–3 years of experience in a retail or customer service management role.
- Experience in inventory management, point-of-sale (POS) systems, and cash handling.
- Sales and marketing experience, particularly in driving customer engagement and loyalty.
Skills
1. Leadership and Team Management:
- Proven ability to manage, train, and motivate a team.
- Conflict resolution and decision-making skills.
2. Customer Service:
- Excellent interpersonal and communication skills.
- Ability to handle customer inquiries and complaints professionally.
3. Sales and Merchandising:
- Skills in upselling, cross-selling, and creating effective displays.
- Knowledge of sales tracking and analyzing performance metrics.
4. Business Operations:
- Financial acumen for budgeting, payroll, and expense tracking.
- Experience with inventory control and reordering processes.
5. Marketing:
- Ability to create and execute local marketing strategies and promotions.
- Knowledge of social media and digital marketing for shop promotion.
Personal Traits
- Professionalism and dependability.
- Passion for the CBD and smoke shop industry.
- Flexibility to work evenings, weekends, and holidays as needed.
- Strong ethical standards and commitment to customer safety.
Certifications (Optional)
- Certifications related to CBD products or retail management.
- Training in Responsible Vendor or Age Verification compliance, where applicable.
By meeting these qualifications, a manager can effectively oversee the daily operations of a CBD smoke shop, build customer trust, and drive business success.
Job Type: Full-time
Pay: Up to $22.27 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- El Paso, TX 79936 (Required)
Ability to Relocate:
- El Paso, TX 79936: Relocate before starting work (Required)
Work Location: In person
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