Home Lending Communications Manager Vice President

Chase is hiring an experienced professional to manage external and executive communications for Home Lending. This person will be responsible for supporting Home Lending’s various thought leadership platforms externally—including through industry events, corporate responsibility efforts and social media.

As a Home Lending Communications Manager Vice President reporting to the Head of External Communications for Home Lending you will have a pulse on what’s going on in the mortgage industry and the ability to strategize and execute on opportunities to connect Home Lending and its executives in authentic and compelling ways. In addition, you will help to connect dots across various functions and business lines in support of the firmwide housing impact strategy. You will also create and manage thought leadership opportunities to reach various external audiences including but not limited to industry professionals, trade media, nonprofit organizations, and industry-related opinion leaders

Job Responsibilities:

• Develop, implement and execute strategic communications efforts that authentically connect Home Lending’s story and executives with key industry-related topics.
• Provide strategic communications counsel to Chase executives and managers, supporting them as spokespeople and thought leaders through prep, speaker briefs, messaging, etc.
• Protect and enhance the reputation of the firm – both externally and among employees.
• Manage Home Lending’s story and show its impact through the development of content and materials built to reach target audiences such as employees, consumers, and real estate agents. Craft talking points, social media posts, executive messages, and press materials in support of Home Lending’s narratives.

Required qualifications, capabilities, and skills:

• 7+ years of experience in public relations or corporate communications role.
• Excellent written and verbal communications skills; comfort and familiarity with developing content for social media platforms, especially LinkedIn
• Experience with media relations, and understanding of the media landscape
• Familiarity with B2B and B2C approaches
• Some domestic travel is required
• A strategic thinker who can also stay on top of the nitty gritty details
• Outstanding interpersonal skills. Ability to work well with colleagues across businesses and functions; excellent executive presence and presentation skills, ability to interface with senior management.
• Collaborative team player with negotiation and influencing skills.
• Strong ability to multi-task - manage multiple stories/communications/plans simultaneously
• Must be able to demonstrate speed, flexibility and adaptability. We need a go-getter with the ability to deliver on tight deadlines – and sometimes outside traditional business hours.

Preferred qualifications, capabilities, and skills:

• Understanding of Marketing a plus
• Experience working in a large company a plus

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans