Hospice Outreach Specialist-Fleet Vehicle Eligible

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Outreach Coordinator leads and oversees efforts to build and strengthen referral relationships that promote access to and growth of ThedaCare post-acute service lines including home health care, home infusion, hospice, palliative care, durable medical equipment, respiratory, sleep, skilled nursing, assisted living, and independent senior living, or the laboratory system. In collaboration with other service line leaders, assists in creating and executing strategies and activities to increase awareness of and access to post-acute services for internal and external audiences. Builds outreach team as census goals and strategic plans are implemented.

Job Description:

KEY ACCOUNTABILITIES:

• Establishes strong relationships with referral sources and community leaders to promote brand awareness and increase access to post-acute care or laboratory services for eligible patients.

• Seeks new referral sources by prospecting, generating leads, and market data analysis to identify opportunities to increase patient access to post-acute care or laboratory services.

• Provides input to management on strategy and outreach approaches to achieve organizational goals for program growth and improved access.

• Educates referral sources about the organization’s missions, core values, and what distinguishes us from other providers to promote ThedaCare being viewed as a preferred provider of post-acute or laboratory services.

• Assists in designing and executing promotional programs and events to meet audience needs.

• Accurately reports on referral tracking and trends and documents daily/weekly activities to maximize productivity and utilize resources effectively.

• Functions as a liaison with referral sources to address needs or concerns, and tailors outreach efforts to respond to unique needs of each partner.

• Assists in managing new referrals, as needed, by providing information to patients and families on continuum of services offered to expedite access to services.

• Builds and supervises outreach team as census goals are achieved and strategic plans are implemented.

QUALIFICATIONS:

• Bachelor’s degree

• Five years of proven healthcare marketing experience, outreach/marketing experience in post-acute care setting or laboratory setting (MT/MLT)

• Experience in a leadership or supervisory job in healthcare outreach/sales

PHYSICAL DEMANDS:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT:

• Normally works in climate controlled office environment

• Frequent sitting with movement throughout office space

• Frequent exposure to sharp objects and instruments

• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock

• Occasional high noise level in work environment

• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents

• Occasional contact with aggressive and or combative patients

• Use of computers throughout the work day

• Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Scheduled Weekly Hours:

40

Scheduled FTE:

1

Location:

TC at Home - Appleton,Wisconsin

Overtime Exempt:

Yes