Hotel Sales Catering Manager

Catering Manager Job Description

Overview
We are seeking a dedicated and experienced Catering Manager to sell, upsell, coordinate, manage and prepare all event documentation and facilitate through sales, propety operations departments and clients. The ideal candidate will ensure the property events have a seamless turnover from sales to service and back to sales to achieve customer sagisfaction/quality service while meeting/exceeding revenue/profit goals.

Duties

• Create and execute catering sales action plans to impact need periods and/or specific function space revenue production
• Measure and achieve direct sales activity goals for client solicitations, outside sales calls and property site inspections
• Effectively utilize sales and marketing system for change log, TBA function space, BEO layout and consistency, menus, average checks, meeting space capacity and diagrams.

• Ensure all bookings follow accounting/billing standards for audit key controls and receivables
• Ability to solicit seasonal, traditional and non-traditional wedding and other specialty menus.
• Conduct semi-annual competitive assessment of banquet menu price positioning within market and adjust accordingly.

• Monitor event timelines and coordinate logistics to ensure smooth execution of all catering functions.
• Negotiate with guests and patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room set up as per policy and procedure. On completion of negotiations, inform other departments of detail arrangements in writing which s necessary to assure success of the function.
• Coordinate and assist in planning catering service/banquet operations through the Banquet Manager.
• Ensure consistent client communication for effective turnover of group and catering events to assigned Convention Services and Catering team members.
• Be present at functions to serve as liaison between the customer and banquet staff.
• Participate in Banquet Event Order (BEO) meetings to review upcoming events and client expectations with operations team member
• Coordinate pre and post con meetings with hotel clients and operations team members
• Coordinate and/or approve menu tasting events for hotel clients and communicate all details to banquet operations team members.
• Follow up on all functions to gain client feedback and solicit for repeat business and referral opportunities.
• Monitor banquet checks for accuracy, service charge and tax percentages, and client signatures

Requirements

• Degree from a 4 year college or equivalent experience
• Advance knowledge of principals and practices within the catering sales, F&B and hospitality professions.
• Must possess highly developed communication skills to frequently negotiate, convince, sell, and influence the managerial personal, hotel guests, and/or corporate clients.

We look forward to welcoming a passionate Catering Manager who is committed to excellence in service delivery!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Hospitality: 4 years (Required)

Ability to Commute:

• Pittsburgh, PA 15219 (Required)

Ability to Relocate:

• Pittsburgh, PA 15219: Relocate before starting work (Required)

Work Location: In person