Hvac Sales Associate / Account Manager
LOCATION
Field-based position, primarily working from location to location.
QUALIFICATIONS
3+ years in HVAC industry, 2+ years in Sales/Estimating, proficiency with CRM software (Hubspot preferred), strong sales work ethic, excellent communication and organization skills, and familiarity with Microsoft Office.
RESPONSIBILITIES
Identify and acquire new customers, maintain long-term relationships, provide HVAC solutions, conduct post-sale follow-ups, educate customers on products, and ensure customer satisfaction through seamless service delivery.
INDUSTRY
HVAC Industry
SHORT DESCRIPTION
Seeking a self-motivated sales professional to build and maintain customer relationships, meet customer needs, and drive sales within the HVAC sector.
Come join a team that has been in business for 38+ years!
We take great pride in our exceptional reputation as well as our loyal employees.
We offer a solid benefit package, competitive salaries and paid employee events 2-3 times annually.
We are transparent with our teams regarding the direction of the company and our goals as an organization.
We invest in our people and training and are looking for those who can think outside the box and want to grow with our company.
If this sounds like you, keep on reading!
POSITION SUMMARY: This position requires a self-motivated individual with relationship building skills, a commitment to product knowledge who is ready to hit the ground running. Meeting with customers and potential clients daily to understand and meet their needs. Establishing a great rapport with clients and getting them set up with the right products and services and developing key client relationships. Work to close deals by providing our customers with complete and accurate information about our products and pricing and using the art of negotiation.
Duty Summary: Responsible for identifying, and acquiring new customers as well as developing, building and maintaining long-term customer relationships
Requirements and Qualifications:
- Ability to interact professionally with suppliers and customers
- Strong and resilient sales work ethic
- Experience with CRM software required (Hubspot specifically a plus)
- High energy level to handle dynamic, evolving, and fast-paced workload
- Excellent organizational and time management skills and prioritization of tasks to meet deadlines
- Analytical with strong attention to detail
- Excellent communication skills and customer-centric approach
- Proficient with Microsoft Office: Outlook/Word/Excel.
- Familiarity with the HVAC industry: +3 years (Preferred), Sales/Estimating +2 year (Required)
- An outgoing personality with strong communication and negotiation skills
- Initiative; self-motivated and driven self-starter with high integrity.
- Skillful listener, with excellent communication, interpersonal, and customer service skills.
- Building automation sales experience a plus
Duties and Responsibilities:
- Will serve as the leader of the sales process and ensure customer satisfaction. A key result / outcome will be to provide new and existing customers with solutions to HVAC problems and opportunities.
- Provide knowledge and consultation to potential and existing customers to develop integrated HVAC system solutions for equipment needs.
- Educating prospective customers on the superior quality products/services
- Continually call on assigned accounts by company policy and procedure.
- Maintain customer information updated in the CRM Program
- Act as a liaison between internal departments and customer to ensure seamless delivery of expectations and services
- Participate in training on the latest industry technologies
- Work with estimating team on pricing and bidding all projects and maintenance contracts per the organizations pricing plan
- Monitor and track existing bids to bring to a successful conclusion
- Conduct post sale follow up to ensure all sales agreements have been satisfied to the customers complete satisfaction
- Supporting team members and peers to achieve KPIs
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position works primarily in the field driving from location to location. Fluctuations to temperature, lighting and other external factors can occur on an occasional to regular basis.
The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities associated with the job.
Company Benefits:
- Competitive Industry Salary based on experience
- 90 Day Plan
- Performance Objectives
- Commission plan
- Paid Vacation Days
- Paid Sick Days
- Paid Holidays
- Health Care (contributory)
- Dental Plan (employer paid)
- Vision Insurance
- 401K Matching
- Pretax Flexible spending account (FSA)
- On the job training and mentorship
- Employee Referral Program
- Company Events
We are a drug free company and require all employees to pass a drug test prior to beginning employment
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