Hvac Territory Manager

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Dahl Plumbing is one of those trade names and is looking for an HVAC Territory Manager at their Santa Fe, NM location.

Are you outgoing and value customer service? Are you knowledgeable and persuasive? Do you have the determination to close sales and build lasting relationships with new and established customer accounts? If so, we’d like you to join our team as an HVAC Territory Manager.

About the Role:
You will:

• Develop lasting, ethical customer relationships to maximize our share of the customer’s potential, to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
• Become an integral part of each assigned account, understanding the customers’ business and needs, ensuring our role as their primary supplier.
• Proactively conduct face-to-face customer meetings, visit job sites, and meet with decision makers to provide the best possible customer experience.
• Analyze sales reports, tools to establish strategies to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
• Process sales orders, bids, job information packages, and perform all sales functions in accordance with Company policy and procedures.
• Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
• Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
• Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
• Support Inside Sales and all Profit Center activities as part of our Profit Center Team.
• Join industry associations to stay informed about market conditions, new technologies, and trends.

About You:

• High school diploma or equivalent
• Minimum 2+ years outside sales experience, contractor sales preferred
• A proper and valid driver’s license for the vehicle(s) being driven
• A driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
• Extensive knowledge of products sold in the Profit Center
• Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data

Our ideal candidate will also:

• Build influential relationships and trust with customers and key vendor partners through open and interactive communication.
• Demonstrate deep product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
• Develop a consultative mindset to understand our customer’s business, personal goals and invest in their success as a trusted advisor.
• Be able to overcome customer objections by recommending profitable solutions, adding value beyond price.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Possess excellent communication and listening skills and be able to persuade.
• Be self-directed with ability to plan and organize effective sales calls.
• Be able to learn to operate warehouse material-handling equipment.
• Be able to learn and operate the computer related systems used to process orders.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement.

EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.