Inside Sales Representative

Full Time • Olathe, KS, United States of America

49,547 - 62,738 (Yearly) Added 1 month ago

Summary

LOCATION

Olathe, KS

QUALIFICATIONS

High School Diploma or GED with at least 1 year of relevant experience; proven sales performance; positive and detail-oriented; strong communication skills; proficient in Microsoft Office; willingness to travel; desired qualifications include a Bachelor’s Degree, 2+ years of Garmin experience, and knowledge in marine activities.

RESPONSIBILITIES

Process orders, provide customer service, build relationships with dealers, manage accounts, educate dealers, handle inquiries and complaints, follow up on orders, and represent Garmin at industry events.

INDUSTRY

Marine Technology

SHORT DESCRIPTION

Seeking a full-time Inside Sales Representative to promote the Garmin brand, build dealer relationships, and increase sales in the marine sector.

Overview:

We are seeking a full-time Inside Sales Representative (Marine) in our Olathe, KS location. In this role, you will be responsible for building relationships with assigned accounts to promote the Garmin brand and increase market share.

Responsibilities:

Essential Functions

Process orders and provide excellent customer service for assigned dealer accounts to increase sales and maximize service
Establish, develop and maintain effective internal and external relationships with key business partners and dealers
Partner with the Regional Sales Manager(s) and Regional Training Specialist(s) in the development and execution of strategies designed to increase market share and profit with existing accounts
Develop territory and manage accounts through outbound sales calls (including cold calls), internal tracking and coordination in a team environment with RSM(s) and RTS(s).
Recommend the sale of additional product offerings and merchandise to dealers in order to expand the Garmin brand presence within the retail store and online environments
Educate dealers on products, promotions, and Dealer Resource Center
Answer and handle customer phone calls, faxes and emails to ensure customer requests are processed
Accurately enter orders into Oracle, verifying that customer purchase orders match Oracle orders & communicate any variances to customer
Inform customer of unit prices, shipping date, inventory availability, anticipated delays, and any additional information needed by customer
Follow up on orders to ensure delivery by specified dates, run open orders report as requested, follow up on miss-shipped orders/complete shipping discrepancy form and follow up on damaged orders/complete incident form
Process and follow up with customer requests, inquiries and complaints in a timely manner
Communicate with Order Analyst, Production, Sales, Shipping, Warehouse and any other personnel needed to assist in the processing of the customer orders and inquiries
Issue Return Material Authorizations and credit memo’s when applicable
Compile statistics and prepare various reports for management as requested
Achieve and maintain excellent product and pricing knowledge and maintain knowledge of current marketing programs and how to administer them
Represent Garmin at industry and professional meetings, trade shows and conferences

Qualifications:

Basic Qualifications

High School Diploma or GED AND a minimum of 1 year relevant experience
Proven track record in meeting/exceeding sales targets/goals/objectives/performance metrics
Must be positive, energetic, detail oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and work proactively in a fast paced, deadline-driven environment
Demonstrated strong and effective verbal, written and interpersonal communication skills
Must demonstrate proficient computer skills and knowledge of Microsoft Office Suite
Must possess a willingness and ability to travel when needed

Desired Qualifications

Bachelor’s Degree
2+ years of Garmin experience
Personal expereince in marine including boating and fishing.
Bilingual in Spanish, French, or Portuguese
Possess a demonstrated in-depth knowledge of Garmin’s product line
Fully knowledgeable in all aspects of order entry system with a thorough understanding of Oracle management
Order administration and sales experience in a business to business environment
Electronic Data Interchange (EDI) experience

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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