Inside Sales Representative-Territory
LOCATION
United Site Services operates across defined geographical territories in the U.S., primarily servicing tier "B" customers and projects below $5 million.
QUALIFICATIONS
Proven sales experience with a track record in prospecting, cold calling, and customer relationship development; strong proficiency in CRM and Microsoft Office; excellent communication, decision-making, and problem-solving skills.
RESPONSIBILITIES
Conduct outbound sales calls, develop long-term customer partnerships, manage daily communications, create sales strategies, document activities in Salesforce, and collaborate with the sales and marketing teams to achieve revenue targets.
INDUSTRY
Site Services
SHORT DESCRIPTION
The Territory Inside Sales Representative will drive outbound sales initiatives within a designated territory, targeting tier "B" customers to enhance business development and ensure customer satisfaction.
- Heavy emphasis on targeted outbound calls, cold calling companies within the territory, and establishing needs
- Build and maintain the business within the territory using a variety of sales techniques
- Contact potential customers and create long term partnerships
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer company's product line in response to each customer's individual needs
- Take daily calls and manage to completion as well as manage emails effectively
- Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for "B" customers
- Compile a list of "B" target companies within the area. Promote applicable "B" customers to "A's." Develop sales strategies to target tier "B" accounts and "B" prospects
- Work to revenue targets and KPI's as set by Supervisor
- Follow-up on sales leads from other partners of the company
- Establish a quality relationship with Territory Managers and Director of Sales
- Document sales activities, leverage business intelligence through Salesforce, and know the critical steps of projects and project management, contracts, and applicable data entry. Produce quotes and orders through Salesforce
- Respond, engage and qualify outbound leads and inquiries from various sources such as web, Dodge, IIR, Construction Points, Google, LinkedIn
- Cold call into prospects generated by a variety of outside sources and outbound calls to support campaigns and initiatives and create target prospects lists and penetrate critical accounts
- Contact potential customers and build long-term partnerships. Sell all product offerings available in the specific market
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer, as applicable
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Work to revenue targets and KPI's as set by Supervisor. Utilize outside sources to assist in driving KPI's and manage performance intelligently
- Set appointments for the sales team when a lead reaches a qualified stage
- Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met while following through the sales process
- Establish a quality relationship with Territory Managers and Director of Sales
- Collaborate with sales and marketing team members on strategic sales approach
- Profile strategic accounts identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sale cycle
- Perform other duties as required
- Prospecting / Cold Calling / Referral generation
- Proven track record of building business and hitting sales targets
- Strong PC proficiency (Microsoft Office, CRM, etc.)
- Salesforce proficiency experience a plus
- Customer care and sales experience, including customer relationship development and referral generation
- Ability to solution sell-through value alignment to differentiate USS offerings from the competition
- Teamwork with all sales channels and operations
- Lead Sourcing
- Closing and Negotiating
- Time Management
- Organization
- Excellent follow-up skills (leads, issue resolution, etc.)
- Strong written and verbal communications
- Decision making and problem-solving
- Other required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targets
- Keep up to date with industry news to identify opportunities for new business and industry knowledge
- Know the critical steps of projects and project management
- Sit while answering phones or reply to emails
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements when entering data
- See details of objects that are less than a few feet away
- Speak clearly so listeners can understand
- Understand the speech of another person
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- See differences between colors, shades and brightness
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Long-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
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