Internet Sales Manager

Full Time • Murfreesboro, TN, United States of America

75,000 - 100,000 (Yearly) Added 1 month, 3 weeks ago

Summary

LOCATION

KIA OF MURFREESBORO

QUALIFICATIONS

Previous dealership experience, sales experience, flexible availability, proficiency with personal computers and software packages including CRM, Internet, Outlook, MS Word, and MS Excel. Ability to thrive in a call center environment and manage multiple tasks.

RESPONSIBILITIES

Manage BDC Consultants, ensure department metrics are met regarding customer contacts, appointments set, and sales. Train staff, compile reports, manage schedules and payroll, and adhere to behavioral expectations aligned with company values.

INDUSTRY

Automotive

SHORT DESCRIPTION

The Internet Sales Manager oversees the BDC Department, ensuring metrics are met and driving the sales of vehicles and related products through effective team management and employee training.

KIA OF MURFREESBORO is seeking an energetic Internet Sales Manager to lead our BDC Department!

The Internet Sales Manager is responsible for the following but not limited to: managing the BDC Consultants, ensuring that department metrics and goals are met in relation to customer contacts, appointments set, appointments show and sold.

Duties And Responsibilities:
Ensure that department metrics and goals are met in relation to appointments set, appointments show and sold for Internet and Inbound phone leads

Maintain and increase ROI levels set by the company
Assist in the process of generating the sales of vehicles, service, aftermarket products and finance products
Assist in the training of sales and the BDC Consultants as it relates to the e-Sales office functions
Be proficient in dealing with customers via telephone and email
Measure and maintain performance levels set by the company
Compile all necessary reports on a timely basis
Manage employee schedules and time clock reporting for payroll
Measure, monitor and report all shows and sales (delivered) deals by the BDC Consultants for commissions and bonus
Hiring, evaluating, managing, counseling, terminating and disciplining of all BDC personnel
Effectively utilize CRM and Lead Management tools
Install processes and train employees
Be knowledgeable about sales process, business philosophy, and products
Knowledge of office practices and administrative procedures
Train staff all processes
Will follow behavioral expectations consistent with the Company's visions/values

Job Requirements:

Qualifications:

Previous dealership experience required
Must have sales experience
Must have flexible availability
Skill in the use of personal computers and personal computer software packages, CRM, Internet, Outlook Email, MS Word, MS Excel and various other applications
Ability to work in call center environment
Ability to organize and handle multiple tasks with flexibility
Ability to thrive in a team environment and consistently display professional demeanor.

It's time to make the most important move of your career.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

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