IT eCommerce Analyst (964)

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Summary: We are seeking a detail-oriented E-commerce Analyst to join our dynamic team at ABC Supply. The ideal candidate has a background working across B2B responsive web and mobile app experiences and will help the Digital team measure business impact and prioritize initiatives through analysis, reporting, dash-boarding, experimentation, and tagging. The eCommerce Analyst will be the subject matter expert on the various tools and data sources utilized to manage the business and will leverage that knowledge to drive improvement in key performance indicators like traffic, conversion rates, and customer experience. A successful eCommerce Analyst is a self-starter and will possess and demonstrate a high level of analytical ability to distinguish multiple components of a problem, develop solutions using quantitative and qualitative skills, and communicate with impacted teams, branch audiences and leaders. Essential Duties and Responsibilities:* Data Analysis & Reporting: Regularly analyze performance metrics of our e-commerce platform. Generate and maintain reports detailing the sales trends, customer behavior, inventory levels, and market conditions. Interface with developers to direct and implement analytical tagging. * Website Optimization: Collaborate with the IT and Marketing departments to optimize website functionality and user experience. Identify and implement strategies to improve search engine rankings and onsite conversions. * Customer Insights: Conduct deep-dive analysis into customer data to understand buying patterns and preferences. Use insights to recommend targeted marketing and sales strategies. * Project Management: Lead and participate in projects aimed at launching new digital tools and platforms. Ensure timely completion of projects within budget. * Competitive Analysis: Monitor competitors’ e-commerce activities. Provide benchmarking in product offerings, promotion, and distribution. * Additional duties as assigned.

Skills and Experience:* Bachelor’s degree in Business, Economics, Statistics, or a related field. * At least 2 years of experience in an analytical role, preferably in an e-commerce environment. * Proficiency in analytics tools such as Google Analytics, SQL, and Excel. * Experience with e-commerce platforms like Magento, Shopify, or BigCommerce is a plus. * Strong understanding of SEO, PPC, and web marketing strategies. * Excellent problem-solving skills and the ability to think critically. * Strong communication and presentation skills. * Experience using A/B and multi-variate testing solutions. * Experience defining and leveraging customer personas and journey maps. * Process analysis and improvement in a B2B omnichannel environment a plus. * Strong organizational, analytical, and communication skills.

Benefits may include:* Health, dental, and vision coverage - eligible after 60 days, low out of pocket * 401(k) with generous company match - eligible after 60 days, immediately vested * Employer paid employee assistance program * Employer paid short term and long term disability * Employer paid life insurance * Flex spending * Paid vacation * Paid sick days * Paid holidays

Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.