Junior Credit Analyst/Underwriter - Entry Level

Compensation

$18.00 - $20.00 an hour

Bonus

Uncapped Bonuses, Averaging $1,100 monthly

What We Are Looking for in a Candidate: Could This Be You?

• A true go-getter with a customer-focused communication style
• Ability to think creatively or “outside of the box” to find new solutions versus just following the usual methods or seeing things in a simple, one-dimensional way
• Possesses a sales mentality and is driven by setting goals and achieving success
• A natural capability to grow solid relationships with dealer partners to achieve mutually beneficial outcomes, this comes through educating them properly
• Not afraid to pick up the phone to communicate with the Dealers and our Sales/Marketing teams

Summary

As a Call Back Analyst (Loan Analyst), you will follow up on submitted applications that have been approved or conditionally approved through our automated decisioning process with a goal of capturing the contracts. This includes following up on applications with dealerships over the phone using UAC’s common sense lending approach with a focus on Service Excellence to our dealer body.

Essential Duties and Responsibilities

• Follow up with dealerships on automated decisioning applications in an effort to capture the contracts.
• Ensure loan requests meet program and product specifications or counteroffer to a different product and/or program when appropriate.
• Nurture relationship management between the Dealership Body and the Sales/Marketing team play a large role in the day to day success of this position in addition to the ability to meet monthly goals for productions, quality and customer satisfaction.
• Review deals with your dealer partners and help them to structure or restructure as needed to fit the program.
• Interact daily with automotive dealerships and gather information needed to recommend different products and/or program when appropriate.
• Partner with dealerships and Area Managers to educate them on the rationale behind credit decisions made as needed.
• Effective communication with the dealership body to build strong relationships.
• Building strong working relationships with the Sales/Marketing Team, Funders and Dealership Body is essential.
• Perform other duties as assigned.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Demonstrated ability to develop business relationships with Customers (our Dealers), Sales/Marketing Team Members as well as Peers.
• Strong negotiation skills.
• Strong desire to achieve and succeed in a highly competitive market.

Education/Experience

• Bachelor’s degree preferred; equivalent combination of education and experience may be substituted in lieu of degree.
• Previous experience within the Auto Finance or Financial Services Sector highly preferred but not required.

Language Ability

• Ability to clearly and effectively communicate in person, in writing and by telephone.
• Bilingual English/Spanish is highly desired.

Computer Skills

Proficient in use of MS Office - Word, Excel, PowerPoint, Visio, Project, Access, SharePoint

Benefits

• On the Job Training
• 15 days of PTO, 6 days of Sick Time, and 2 additional Floating Holidays starting January 1st of each year. Prorated PTO provided upon your start date based on the month you start.
• Eligibility for insurance on the 1st of the month, following 30 days of employment. Choose the best fit for your Medical, Dental and Vision plans that are available. United Auto Credit pays a portion of your monthly Medical Premium to help lower your costs too! Additional options of Flexible Spending Accounts and Health Savings Accounts based on the 3 different Medical Plans that are available. Including access to Telehealth (LiveHealth Online) – Medical and Mental Health.
• Do you like free money towards your retirement? United Auto Credit will match 50% on the first 6% of employee contribution.
• Employer-Paid Protection: Basic Life Insurance and AD&D, Short Term and Long Term Disability
• A Business Casual environment that is Jean Friendly!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 3 years (Preferred)

Work Location: In person