Kia Product Specialist
LOCATION
Casey KIA dealership, Virginia
QUALIFICATIONS
Excellent interpersonal and communication skills, self-motivated, 1+ years of experience with luxury brands preferred, retail experience, degree is a plus, valid Virginia Drivers License, and a good driving record.
RESPONSIBILITIES
Inform customers about KIA products, conduct need analysis, manage product knowledge and test drives, support sales consultations, and serve as the main customer contact for product inquiries.
INDUSTRY
Automotive
SHORT DESCRIPTION
As a KIA Product Specialist, be the figurehead of the 'Future Retail' initiative, promoting a wide range of KIA models while providing exceptional customer service to strengthen brand trust.
In the role as a KIA Product Specialist, you’ll be the figurehead of the Casey KIA 'Future Retail’ initiative. As an expert you will promote our largest ever model range and transfer your enthusiasm for the KIA brand to our customers by providing exceptional customer service. Thereby you will strengthen our customers’ trust in the KIA brand and give them a feeling of being treated uniquely.
Responsibilities will include:
- Informing customers on product specifications of all KIA products and features
- Conducting the need analysis together with the customer.
- Keeping the product knowledge within the dealership at level
- Managing the test drive process
- Supporting Salespeople during the sales consultation
- Being the main point of contact for the customer to answer questions about products including usage/functions
- Base Hourly Rate $15 - $17/hr., PLUS Performance Incentives
- Opportunity for rapid advancement.
What we offer:
- Medical, Dental and Vision Insurance
- FSA/HSA
- Prescription Drug Coverage
- Life Insurance
- Short and Long Term Disability
- Legal Resources Coverage
- 401(k) Retirement Savings Plan
- Vacation and Holidays
- Employee Discounts
- HealthJoy/Teledoc
- Redskins Football tickets
- VIP tickets/clubhouse tickets to LPGA Championship Golf Tournament, live music events, family fun events (Monster Truck Show, Disney on Ice), NASCAR tickets at Richmond International Raceway
KIA Product Specialist Requirements:
- Excellent interpersonal/customer skills
- Excellent communication skills
- Self-motivated and driven
- Ability to work well with others
- 1+ years of experience representing a luxury/prestige brand a plus, product marketing preferred
- Experience in retail preferred
- Degree a plus
- Must have a current, VALID Virginia Drivers License
- Must have a good Driving Record
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