Lead Sales Associate / Customer Service Representative / Key Holder

Full Time • Charlottesville, VA, United States of America

16 - 20 (Hourly) Added 3 weeks, 4 days ago

Summary

LOCATION

Charlottesville, VA (opening December 2024)

QUALIFICATIONS

High school diploma or equivalent, 2+ years of experience in a fast-paced setting, must be 21 years or older, proven leadership ability, commitment to customer service, great time management, highly organized, and must have flexibility for a non-traditional schedule including holiday availability.

RESPONSIBILITIES

Manage client experience and shift operations, supervise supply levels, train new front desk team members, coordinate membership sales and retention, organize group events, and implement the shop's social media calendar.

INDUSTRY

Beauty and Personal Care

SHORT DESCRIPTION

Seeking a Salon Shift Lead to oversee operations and enhance customer experiences at a new Drybar location specializing in blowouts.

Overview:

WE ARE HIRING FOR THE BRAND NEW CHARLOTTESVILLE LOCATION OPENING DECEMBER 2024!

Overview

Drybar is a blow dry-only bar, and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic shift lead that manages the client experience and supervises shift operations. In addition, shift leads manage supply levels, train new front desk team members, coordinate membership sales and retention, coordinate group events, and execute the shop’s social media calendar.

Salon Shift Lead/Key Holder Benefits:

Competitive compensation plan with potential to make between $16 and $20 per hour depending on performance
Medical and dental benefits
Free monthly services
Membership sales commissions
Discounts on all retail products
Clear career path to grow as a professional
Ongoing training

Salon Shift Lead/Key Holder Qualifications:

High school diploma or equivalent.
2+ Years’ Experience in a fast-paced retail, restaurant, beauty, or hospitality setting.
Must be 21 years or older and otherwise meet the Virginia Alcoholic Beverage Control requirements to serve as an ABC manager.
Proven ability to lead others.
Commitment and dedication to customer service.
Relates to all kinds of people, clients, vendors, and coworkers in order to manage situations to positive outcome.
Establishes amazing professional peer relationships. Can quickly find common ground and solve problems.
Great time management. Uses his/her time effectively and efficiently, values time, concentrates his/her efforts on the more important priorities.
Highly organized, trustworthy, motivated, enthusiastic, and reliable.
Must have flexibility for a non-traditional schedule including holiday availability. As a key holder, will work an opening or closing shift Friday through Tuesday.

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