Lead Teammember Relations Specialist in Tustin

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Lead Teammember Relations Specialist

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$113,583.00 - $170,375.00

Scheduled Weekly Hours:

What You’ll Be Doing

Recognized functional expert who regularly leads teammember relations projects of criticality to organization. Utilizes comprehensive and in-depth teammember relations expertise to provide guidance and recommendations regarding strategic direction for the organization. Works on teammember relations matters that are the most diverse and complex in scope and where analysis of data and situations requires evaluation of many factors and implications with broad impact on the organization. Develops internal and external contacts often pertaining to organization-wide plans and objectives. Determines methods and procedures on new assignments. Is considered a subject matter expert of the organization.

Applies expert teammember relations specific concepts and skills to investigate formal and informal teammember complaints (including whistleblower / Ethics and BSA complaints) and develops recommendations on the organization's response to teammembers.

May conduct highly sensitive termination interviews and make recommendations regarding policy and procedures based on trends.

Ensures that legal and regulatory requirements are met in terms of teammember relations to minimize exposure to liability for the organization.

Works in a highly collaborative manner with diverse client groups across the organization, external contacts of significance, and members of organization management at all levels on such issues as complex organizational changes, workplace climate, litigation matters, and other related areas. Determines appropriate level of corrective action and discipline up to and including termination.

Responds to complex concerns and situations according to state and federal laws. Coordinates advanced analysis of complex issues and develops recommendations for integrated human resources solutions to leadership.

Provides advice and counsel to assigned client groups and other teammember relations representatives on complex wide ranging teammember relations issues.

Provides information in response to Equal Employment Opportunity Commission (EEOC) and California Civil Rights Department (CRD) charges and claims.

Manages sensitive and confidential information in an appropriate manner and according to organization policy.

Prioritizes work assignments, adapts to changing priorities, and conducts highly complex and varied analyses and develops resulting recommendations.

Reviews and analyzes a variety of highly complex human resources issues, e.g., policy revision proposals, internal procedures and practices.

Coordinates with outside counsel to respond to employment litigation. Serves as a liaison between management and counsel. Assists counsel with all phases or pre-trial / trial including development of strategic direction of the case and settlement strategies.

Leads and influences others on matters of significance.

Additional Job Functions

Performs other duties as assigned

Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications

Bachelor's Degree in related area and/or equivalent experience/training required

JD preferred

Knowledge, Skills, and Abilities

Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Required

In-depth knowledge of employee relations function and other subject areas of human resources. Required

In-depth knowledge of organization policies and procedures; advanced knowledge of functional area and understands how work impacts other areas in Human Resources and the organization. Required

Exhibits in-depth knowledge of applicable state and federal laws and regulations needed to minimize exposure. Required

Capable in developing, interpreting, implementing, and administering organization-wide human resources policies and processes. Required

Superior written, verbal and presentation skills for presenting and communicating complex information to managers at varying levels in the organization on employee relations issues Required

Demonstrated ability to handle the most difficult or volatile situations / individuals effectively. Required

Demonstrated skills to provide guidance to managers and employees on highly complex and significant employee relations issues. Required

Demonstrated skills and abilities in conflict and change management. Required

Demonstrated ability to exercise excellent judgment in responding to highly complex employee relations related requests. Required

Understanding of the principles related to management, supervision, and leadership to provide expert level advice and counsel. Required

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

Lead Teammember Relations Specialist

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