Leasing Consultant

Full Time • Charlotte, NC, United States of America

38,179 - 48,343 (Yearly) Added 3 weeks, 2 days ago

Summary

LOCATION

Charlotte, in-office

QUALIFICATIONS

Cheerful attitude focused on customer service, tech-savvy with property management applications, and strong sales/leasing/closing skills. Bachelor's degree and bilingual in English and Spanish are preferred.

RESPONSIBILITIES

Manage the leasing process, understand property features, create marketing strategies, support occupancy goals, maintain property knowledge, build resident relationships, handle lease documentation, assist with delinquent rent collection, and conduct daily property inspections.

INDUSTRY

Multi-family Property Management

SHORT DESCRIPTION

As a Leasing Consultant, you will facilitate the leasing process, enhance resident experiences, and contribute to property marketing while ensuring high occupancy and retention rates.

Leasing Consultant - New Acquisition

Charlotte

Leasing

In office

Full-time

ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 18,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What you'll be doing:

Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience.
Understand the value of the property's features as they relate to the prospective resident's needs.
Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
Support occupancy and retention goals by following up with potential and current residents.
Use problem solving skills and best judgment to handle unpredictable situations as they arise.
Maintain accurate and in-depth knowledge of the property and competitors in the industry to give potential residents all the information they need to make their decision.
Build relationships with residents through courteous and timely response to their needs and concerns.
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks.
Work with other teammates to plan and organize resident events.
Responsible for assisting Assistant Manager in collection of delinquent rents.
Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
Ability to work a flexible schedule, including evenings, Holidays and weekends.

What you must have:

Cheerful attitude and focused on customer service
Tech savvy - able to learn/work with property management applications
Strength in Sales / Leasing / Closing

What's Nice to Have:

Bachelor's degree preferred
Bilingual English and Spanish

Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following: