Manager Current Client Upsell
LOCATION
Remote/Hybrid - Paylocity is an award-winning provider of cloud-based HR and payroll software solutions.
QUALIFICATIONS
Bachelor's degree, 3+ years of inside sales experience, 2+ years of experience managing sales teams, excellent B2B sales and customer service skills, proficiency with CRM systems, and strong communication skills.
RESPONSIBILITIES
Lead and coach the Current Client Consulting team, oversee sales performance and quotas, develop team members through mentoring and educational opportunities, create a motivating work environment, and conduct regular team meetings.
INDUSTRY
Cloud-Based HR and Payroll Software Solutions
SHORT DESCRIPTION
The Current Client Consulting (CCC) Manager at Paylocity will provide leadership to the CCC team, helping current clients achieve their business objectives by leveraging Paylocity's product offerings for enhanced efficiency and results.
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need.
With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.
Position Overview
Reporting to the Senior Director of National Sales Support and Inside Sales, the Current Client Consulting (CCC) Manager plays an important role within our Sales Support Division, providing leadership and oversight to our CCC team. CCCs are an integral part of the company’s sales organization, working with current clients to help them better identify their business objectives and leverage Paylocity product sets for maximum results and efficiencies.
Essential Job Duties
- Plan, organize, direct and coach team
- Mentor to meet or exceed assigned monthly sales activity standards and sales quotas
- Oversee weekly performance and monthly quota objectives, and provide counseling and coaching as needed
- Create a climate that attracts, retains and motivates team to reach high quality standards, coaching more junior members.
- Develop team by providing mentoring, educational opportunities, and experiential growth opportunities.
- Create an established chain of command for all escalations.
- Conduct regular weekly and monthly team meetings.
- Constantly strive toward continuing professional growth.
Experience and Requirements
- Bachelor’s degree with a minimum of 3+ years of inside sales experience
- Minimum 2 years of experience managing and motivating sales teams
- Excellent B2B sales and customer service, and customer retention experience
- Strong recruitment, development and retention experience
- Strong communication (verbal and written) and presentation skills
- Prior experience using a CRM system for client management
- Ability to meet deadlines and to prioritize workload
- Strong knowledge of sales processes and methodologies, and ability to understand Sales mindset to create value proposition for quicker assimilation into work process
- Strong active listening skills to be able to uncover client needs and objectives
- Proficiency with the Internet and MS Office applications such as Word, Excel and PowerPoint.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
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