Manager, Design

Full Time • Remote, Remote, United States of America

70,000 - 82,000 (Yearly) Added 3 hours, 54 minutes ago

Summary

LOCATION

Fully remote

QUALIFICATIONS

Bachelor's degree in design or visual communication, 5+ years of design experience in an agency environment, 1-3 years of team management experience, proficiency in Adobe Creative Suite, familiarity with web design software (preferably Figma), and experience with animation and motion graphics.

RESPONSIBILITIES

Manage a team of graphic designers, create high-quality designs, oversee client projects in various industries, ensure workloads are properly resourced, lead design calls, provide coaching to design staff, and maintain the department's design portfolio.

INDUSTRY

Digital Marketing Agency

SHORT DESCRIPTION

SmartBug Media seeks a Design Lead to manage a team of designers, delivering high-quality design projects across digital, web, and print mediums for clients in various sectors.

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google.

This position requires a skilled designer with experience in digital, web, and print design. The role manages a team of graphic designers to deliver high-quality design work based on current trends and industry standards and must enjoy working in a collaborative environment. The role works with clients in technology, healthcare, finance, and consumer products and oversees a variety of design needs—e-books, infographics, ads, social media graphics, presentations, web pages, and other brand materials. Experience and understanding of animation and motion graphics is required. Under the direction of the senior director, design, and the manager, design has a key role in shaping the design of not only our current offerings but new services as well.

Supervisory Responsibility

This position will supervise a team of digital designers.

Essential Functions: Design

Create high-quality design work demonstrating strong fundamentals of digital and print design
Translate strategy from a brief into creative and engaging designs
Own your clients’ visual brand to ensure it is executed across all tactics
Apply a variety of style guides into design work with ease
Understand the principles of content marketing strategy and SEO, and the role design plays
Think critically to solve problems and contribute to concept ideation
Conduct design research to learn new subjects or industry trends

ACCOUNT AND PROJECT MANAGEMENT

Ensure workload is properly resourced and deadlines are met
Identify barriers to success proactively and independently
Lead design discovery and presentation calls, and defend the rationale of your designs and that of your team
Assist with resolving escalations with clients
Partner with cross-functional agency teams
Scope projects based on the SmartBug service catalog
Assist with maintaining the department's design portfolio and ensure all final art files are cataloged and archived

TEAM MANAGEMENT

Provide coaching, training, and onboarding to design staff
Review new talent applications and interview candidates
Meet performance targets for effective billing rates, turnaround times, and customer satisfaction
Conduct quarterly performance assessments and EDPs of staff
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies

Customer/Client Focus
Exacting Attention to Detail
Communication Proficiency
Problem Solving/Analysis
Collaboration Skills
Teamwork Orientation
Time Management
Organizational Skills

Education and Experience

Bachelor’s degree in design or visual communication or equivalent experience
5+ years of experience producing design work in an agency environment
1-3 years of experience managing people in relevant design roles
Proficiency in Adobe Creative Suite including InDesign, Illustrator, and Photoshop
Comfort in web design software, preferably Figma
Experience with animation and motion graphics
Agency experience designing for B2B clients (preferred, but not required)
Experience working remotely in similar roles (preferred, but not required)