Manager, Ecommerce Strategy

Overview: About Otter Products: At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation. Through our industry-leading brands – OtterBox, OtterCares - we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together. By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world. And even as our global community of Otters continues to grow, our founder’s core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all. For more information visit otterproducts.com Responsibilities:

• Drive achievement of Direct-to-Consumer (DTC) revenue goals and oversee optimization of customer experience metrics.
• Align strategic priorities across Brand Marketing, Customer Service, IT, Sales, Operations, and Product teams to support overarching eCommerce objectives.
• Lead the development and implementation of eCommerce solutions that enhance online transactions and support a cohesive digital strategy.
• Utilize segmentation data to inform strategies that effectively engage key customer groups.
• Analyze insights and website analytics to guide data-driven decisions that support business objectives.
• Collaborate on the website content strategy and online marketing initiatives to ensure alignment with overall goals.
• Ensure brand consistency and alignment across all digital content and messaging.
• Identify and recommend site optimization initiatives aimed at improving key performance indicators, including traffic, conversion rates, and customer engagement.
• Oversee the creation and maintenance of templates, tools, and processes to enhance team efficiency.
• Advocate for the value of eCommerce as a critical channel for sales growth and brand development throughout the organization.
• Support initiatives for expansion into new product categories, customer segments, and international markets.
• Support and maintain a positive safety culture by being an active leader in all safety program initiatives
• Other duties as assigned

Qualifications:

• Bachelor’s degree required. Bachelor’s degree in Marketing, Business, Website Design or related field preferred. Experience in lieu of degree may considered.
• Minimum of six years of experience in marketing, merchandising, web development, and/or digital marketing is required.
• Previous experience in a mentor, supervisor, lead, or manager role is required.
• Advanced skills in an eCommerce platform is required, Salesforce Commerce Cloud preferred.

EEO: Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and in accordance with all other applicable federal, state and local laws. For US Based Roles Only - Base Compensation Range Minimum: USD $101,000.00/Yr. For US Based Roles Only - Base Compensation Range Maximum: USD $135,000.00/Yr. Additional Total Rewards: This position is eligible for the Profit Sharing Program., Otter Products offers a robust benefits package to eligible employees including medical, dental, vision, basic life, voluntary life, long-term and short-term disability, employee assistance program, flexible spending accounts, health savings account, and 401(k) retirement plan. Additionally, for eligible employees, we offer accrued paid time off based on seniority, volunteer time off, parental leave, bereavement leave, company holidays, and years of service awards. Check out otterproducts.com/careers/why for more info., Sales Bonus Compensation Program - Total target compensation is made up of 70% Base, 30% At Risk