Manager Of Special Events And Donor Acquisition

Leads the execution, logistics, and management of Goodwill events including community engagement activities and retail celebrations as well as internal events such as high school graduations, and Goodwill team celebrations. Establishes, coordinates, administers and manages Goodwill’s community donation drive strategy that yields high-quality donations of household goods in partnership with the Director of Communications and Community Engagement. This position is responsible and will be held accountable for behaving according to departmental and organizational RISE values and expectations.

Essential Competencies:
1. Drive for Results
2. Customer Focus
3. Planning
4. Interpersonal Savvy
5. Written Communication

1. Leads the execution of Goodwill special events, both internal and external.
2. Manages event logistics, management of supplies and resources, procurement of event signage, communications, coordination, and collaboration.
3. Serves as the primary marketing point of contact for internal and external events, while keeping key Goodwill leaders well-informed including the Director of Communications & Community Engagement, The Senior Director of Brand Marketing, and the Chief Marketing Officer.
4. Helps manage event budgets and secures pricing estimates that will drive budget development.
5. Builds, maintains, and manages a donation program through community relationship building, including, but not limited to, residential property management agencies (HOAs, Condo Associations), non-profit organizations, special event organizers, and corporate partners, in partnership with our development team and Director of Communications and Community Engagement.
6. Works closely with the transportation team to plan, coordinate, and lead donation-driven events and activities.
7. Responsible for helping to identify mobile donation sites in accordance with GGW’s donation strategy.
8. Partners with the Development, and Donated Goods & Retail teams to create a holistic approach to building strong community relationships through external donation acquisition strategies, special events, and promotional opportunities, including event design, coordination of collateral design and distribution, and promotion.
9. Communicates regularly with the Director of Communications and Community Engagement and Chief Marketing Officer on planned activities and metric-driven results.
10. Maintains donation drive metrics on donation volume and provides reports on donation yield following each donation drive to Director of Communications & Community Engagement, Director of Transportation, VP of Donated Goods & Retail, and Chief Marketing Officer.

Other Duties and Responsibilities:

1. Conduct site visits and attend donation drives and special events.
2. Tracks critical data relevant to donations' quantity, quality, and value and assists with data analysis.
3. Assist with creating standard operating procedures relevant to community events and follow up on implementing those procedures.
4. Willingness to work in all weather conditions.
5. Other duties as assigned.

Supervisory Responsibility:
No supervisory responsibility

Required Qualifications:
1. Minimum three years of experience in special event planning and management.
2. Ability to interact professionally with individuals and customers at all levels both internal and external to Goodwill.
3. Demonstrated experience and ability to influence and negotiate internally and externally to achieve a set of goals.
4. Shows an understanding of key steps and strategies in promoting a case and persuading one or more groups to “buy in” to a particular course of action.
5. Demonstrated experience partnering with and/or building relationships within the community.
6. High school diploma
7. High level of organizational skills
8. Excellent communication skills
9. Proficient in the use of Microsoft Office Suite
10. Ability to work and interact with staff at all levels in and out of the organization and to participate as a team player in project execution.
11. High degree of motivation and self-direction to define processes and meet goals.
12. Exemplifies Goodwill of Greater Washington’s RISE Values: Respect, Integrity, Service, and Excellence.

Preferred Qualifications:

1. Bachelor’s degree in business, marketing, or related field or equivalent years of experience.
2. Comfort driving a cargo van.
3. Property management or relevant experience