Manager, Upward Bound

The Office of Undergraduate Studies invites applications for the position of Upward Bound Manager. From admission to graduation, the units of the Office of Undergraduate Studies at the University of Utah provide every student with an exceptional educational experience that empowers them to lead transformational lives wherever their educational and professional futures take them.

Upward Bound is a federally funded TRIO program that serves qualifying high school students who are first-generation, low-income, and or have a disability. The Upward Bound Manager develops and implements policies, programs, and financial objectives for the TRIO Upward Bound Program. Under minimal supervision, is responsible for planning, organizing, and directing all aspects pertaining to student service functions of Upward Bound’s internal and external customer service. This includes, but is not limited to, staffing, financial management operations, development of curriculum, lectures, summer academy, academic advising, and other education materials specific to academic programs. Acts as a catalyst between the department and its students and staff to ensure continuity and quality of service and care.

Priority review date: January 3, 2025.

1. Assists the Director in developing and implementing the Upward Bound program’s staff management and financial objectives consistent with the University of Utah’s goals and objectives.
2. Conduct regular visits to the high schools served by the Upward Bound grant.
3. Regularly communicate with public school administration and personnel including Vice Principals, Teachers, School Counselors, and other personnel from the program’s target high.
4. Ensures student satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through.
5. Assist in the recruitment, selection, on-boarding, training, and supervision, and evaluation of all UB Staff including UB program coordinator, tutors, and summer staff.
6. Participates in the development and interpretation of department policies to ensure compliance with the University’s policies, regulatory requirements, and program effectiveness.
7. Ensure compliance with federal and state regulations.
8. Establishes internal objectives (short and long-term goals) and implements procedures to meet goals.
9. Supervise the creation and submission of all reports and record keeping including the completion of the Annual Progress Report (APR) for the grant for the U.S. Department of Education.
10. With the TRIO Director, coordinate marketing and recruitment efforts toward selection of program participants.
11. Assist the Director in the development of partnerships with families to support academic achievement and the successful pursuit of postsecondary education.
12. Assist the Director with timely program evaluations toward continuous improvement in the quality of program services and the attainment of program outcome objectives.
13. Oversees the planning, hiring of part-time staff, and execution of the six-week summer academy.
14. Participates in relevant university-wide committees.
15. Other Perform other duties as assigned.

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

1. Four to six years of progressively more responsible professional staff management experience.
2. Two to three years of TRIO experience strongly preferred.
3. Two to three years demonstrated ability to work effectively with low-income. first generation students, including English Learners, and their families strongly preferred.
4. Masters degree in a relevant field

Benefited Staff

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

12/12/2024

PRN40594B

Manager, Student Services

Manager, Upward Bound

E

Administrative

No

40

Full Time

Day

President

00292 - TRiO

Campus

Salt Lake City, UT

External Posting

$50,000 - $55,000

03/03/2025

01/03/2025