Marketing Analytics Analyst

Job Summary
Consumer Cellular is one of the most established operators of cellular phone service in the U.S. As a disruptor in the wireless space, Consumer Cellular has been offering simple, affordable, no-contract plans and phones primarily to adults 50+ for over 25 years. To continue growing our 4 million+ customer base, we are looking for a motivated and enthusiastic self-starter to join the Marketing Analytics Team.

The Marketing Analytics Analyst is responsible for developing, updating and delivering timely and actionable reports and insights derived from Marketing and Business performance data. Insights and analysis will be used for strategic decision making and business improvement across all levels. The successful candidate will be responsible for creating and analyzing reports to support performance monitoring and optimization. They will collaborate across various business functions to gain insights into key business drivers.

This role will report to the Director of Marketing Analytics and will collaborate with internal and external stakeholders, partners and service providers, and will focus on Campaign monitoring and performance. This position will be based in Scottsdale, AZ.

Essential Duties and Responsibilities

• Define, develop, automate and produce comprehensive weekly channel and campaign reporting that will be socialized across the organization
• Proactively identify performance trends around what’s working, what’s not and areas of opportunity
• Gather, analyze and report on data from multiple sources such as forecasts, individual channel mangers, Power BI, Azure, SQL Data Warehouse, etc.
• Collaboratively Create, develop and measure channel and campaign test plans
• Identify, monitor and report on emerging trends, external marketing factors, competitive landscape and business opportunities.
• Provide historical, current and trended views of marketing metrics to key stakeholders.
• Proactively address and solve reporting deficiencies and ensure accurate reporting.
• Works closely with software developers and data analysis teams to support and/or create tools that provide precision media results and accuracy.

Job Qualifications

• Bachelor’s degree in Math, Computer Science, Statistics, Marketing, Business, Finance, or similar discipline required
• Minimum 0-1 years of experience with marketing analytics or similar analytical role (statistical modeling, forecasting, financial metric development and reporting)
• Knowledge of marketing acquisition through various marketing channels, utilizing metrics across the path to purchase including content engagement, visitors, calls, web traffic, and conversions
• Proven abilities to communicate effectively across all levels of the organization, with both verbal and written interpersonal skills
• Expert user of Microsoft Office applications, Microsoft Excel expertise, proficiency in business intelligence platforms (Power BI, Tableau, Data Sheets, etc)
• Ability to synthesize data from disparate sources to reach conclusions and drive actions
• Experience with analytics tools such as SQL, Python or R along with Data Visualization skills
• Ability to multi-task in a high volume work environment and meet multiple deadlines
• Excellent attention to detail with strong organizational and project management skills
• A self-starter with strong interpersonal communication skills and the ability to work and stay connected with various internal and external cross-functional teams
• Excellent oral and written communication skills

About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.-based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 17 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org. Additionally, the company has been ranked on the Inc. 5000 list 12 times. The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service. The Scottsdale, AZ. based company is privately held with 2985 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at ConsumerCellular.com or (888) 345-5509. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and Youtube.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $68,250
• Maximum Salary: $88,725

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program

• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.