Marketing Coordinator

Marketing Coordinator

Location: Remote U.S.

Department: Marketing and Communications

Employment Type: FT

Minimum Experience: Entry-level

Note: We will begin actively screening qualified candidates January 2025

About Us

The mission of the IFS Institute (“IFSI”) is to bring more Self leadership to the world. IFS (Internal Family Systems) is a transformative, evidence-based psychotherapy, based on the view that the mind is naturally multiple and that we all have a core Self that can’t be damaged and that knows how to heal.

The IFS Institute provides training for professionals and organizations globally, an annual conference, a practitioner directory for those looking for IFS trained providers, and a growing number of online courses, books, and other resources.

Our goal is to create learning environments and a community that teach and support the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer. To learn more about our growing organization, view a few of our introductory IFS videos.

Position Summary

The Marketing Coordinator will play an integral role in supporting IFSI’s marketing efforts and community engagement across our diverse audiences. This role reports to the Community Engagement Manager and will collaborate across the growing Marketing and Communications team.

In this role you must successfully be able partner across functions to help organize and execute marketing campaigns and community communications. You will work with a small and growing team dedicated to bringing awareness to the IFS model and IFSI products and programs. You should be able to work independently, prioritize tasks, and meet deadlines. The ideal candidate is detail-oriented, tech-savvy, and passionate about fostering online engagement, brand awareness and a positive customer experience.

Key Responsibilities

• Support all social media accounts (including Instagram, Facebook, TikTok, and YouTube) with the aim of driving engagement, building community, and increasing brand awareness
• Support and nurture our online communities, including Facebook Group moderation and engagement across social media platforms
• Coordinate with team members on the content creation, planning and execution of social media campaigns as well as content for social media posts, newsletters, and email marketing
• Maintain and update marketing and editorial calendars
• Track marketing performance metrics and campaign results and provide monthly status reports to the Marketing and Communications team
• Identify opportunities to amplify marketing efforts and brand awareness through events, digital content, and community-building efforts.
• Assist with live event support and customer support
• Perform other duties as assigned

Role Requirements

• Bachelor's degree in marketing, communications or a related field
• 2-5 years relevant experience
• Excellent communication and presentation skills
• Hands-on experience with content management systems (e.g., Drupal, WordPress), marketing platforms (HubSpot), social media platforms (Instagram, Facebook, TikTok, YouTube), and social media analytics tools
• A team player with the ability to collaborate effectively across a fully remote, matrixed organization
• Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) and a basic understanding of SEO and analytics a plus
• Strong desire to do meaningful work that creates positive change in the world
• Strong understanding of social medial platforms and content as a tool for education, relationship building, and engagement including familiarity with emerging digital trends and an ability to spot new trends
• Strong written and verbal communication skills and proficiency with Microsoft 365
• Highly organized, strong communicator and DEI advocate
• High level of empathy with strong interpersonal and passion for building customer relationships and understanding customer needs.
• Excellent creative thinking, problem-solving, and analytical skills

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job title and location to Careers@ifs-institute.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by U.S. IFS Institute Human Resources who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.