Marketing Manager

WHAT YOU'LL DO

This is an exciting marketing role at a growth-stage company, perfect for those with an entrepreneurial spirit. If you're proactive, thrive in a fast-paced environment, and want to advance your career in a fun, high-growth team, we’d love to meet you!

You will collaborate closely with marketing and sales leaders at NPS Prism.

You will be responsible for digital and content marketing, creating and executing campaigns that attract Fortune 1000 CX leaders and help improve their customer experiences.

In this role, you will:

• Work with senior stakeholders and NPS Prism’s leadership team to create a consistent flow of industry content and best-in-class marketing campaigns that generate leads and nurture current clients.
• Distribute content across channels, including email, paid media, social media, and events, continuously optimizing based on insights.
• Own the content, campaign, and events calendar to ensure consistent engagement with prospects and clients.
• Maintain a clear and engaging voice in NPS Prism messaging, simplifying complex topics.
• Create marketing and sales enablement assets (email templates, one-pagers, decks, etc.) to drive demos and enhance the brand.
• Support NPS Prism’s events (in-person and online), from hosting and sponsoring to attending.
• Optimize marketing strategies and report on campaign performance.

ABOUT YOU

We are looking for individuals who:

• Have a proven track record in successfully launching marketing campaigns across channels.
• Are energized by working in a dynamic and entrepreneurial environment.
• Have a passion for B2B marketing, storytelling, copywriting, and creative work.
• Are committed to data-driven decisions through testing and learning.
• Are organized, detail-oriented, and excel at working collaboratively across teams.

Requirements:

• Bachelor's degree.
• 4+ years of experience in B2B marketing
• Experience working with sales teams.
• Digital Marketing: Expertise in running campaigns to increase brand visibility and generate leads.
• Content Marketing: Skilled in creating engaging content for B2B audiences.
• Email Marketing: Experience with planning and analyzing email campaigns for nurturing leads.
• Demand Generation: Proven ability to generate demand and guide prospects through the sales funnel.
• Account-Based Marketing (ABM): Knowledge of ABM strategies for high-value accounts.
• B2B Marketing: Strong grasp of B2B strategies to build and strengthen client relationships.
• Campaign Management: Proficient in managing marketing campaigns from inception to completion.

Preferred:

• Experience in SaaS/technology.
• Experience managing LinkedIn campaigns.
• HubSpot experience.
• Strong interest in customer experience, brand loyalty, and applying strategic marketing to drive business results.

WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK

NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform, owned by Bain & Company. We provide actionable insights that enable customers to create transformative customer experiences and benchmark their performance against competitors using NPS® at every step of the customer journey.

We’ve rapidly grown since our 2019 launch to a team of over 200 and serve clients worldwide. While NPS Prism operates independently, we’re fully owned by Bain & Company, one of the world’s leading consulting firms. Bain is consistently recognized as one of the best places to work. At NPS Prism, we value diversity, inclusion, and collaboration, fostering an environment that supports both professional and personal growth.

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