Marketing Services Manager

Thermal Care, part of the Piovan Group, is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating, anodizing, chemical, die casting, optical coating, and printing.

Role

The Marketing Services Manager plans and coordinates marketing policies and programs. In addition, this role provides front line assistance to representatives, customers, and internal and international sales force in all areas of marketing communications. This position reports to the Vice President, Sales and Marketing and is located in Niles, Il.

Duties and Responsibilities

• Coordinate marketing activities and policies to promote products and services
• Perform various duties involving product marketing, market research, Internet-related marketing, and advertising
• Identify, develop, or evaluate marketing strategy, based on knowledge of organizational objectives, market characteristics, and cost and markup factors
• Direct and manage external resources, such as translators, contract illustrators, photographers, writers, agencies, and printing or electronic publication companies, in the production of marketing and technical documentation materials
• Compile lists describing product or service offerings
• Coordinate or participate market research studies or analyze their findings
• Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services
• Engages in marketing communication activity support, including advertisements, mailers, trade shows, training, public relations, photography, etc.
• Edits, writes, and produces marketing materials and press releases
• Monitor and manage the technical marketing budget including purchasing of printing or electronic publication services for all literature and end-user documentation
• Review all sales orders as a final check for order and commission accuracy
• Travel for trade shows, sales meetings, etc. as required (less than 20%)

• Bachelor’s degree in Marketing, Communications (or related field) and/or ten (10) + years of direct work experience without formal education
• Position typically expects five (5) + years of direct/relevant experience based on scope of position
• Advanced computer operator, skilled at using Microsoft Word, Excel, PowerPoint, and Access
• Experience in researching, writing, designing, and/or editing technical communications, marketing communications, or related information design and delivery
• Excellent communication skills, including verbal, written, and presentation
• Sound reasoning and decision-making ability; strong analytical skills
• Global business perspective required
• Must develop constructive and cooperative working relationships with others, and maintain them over time
• Be able to work in a team-based environment

Piovan Group is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system.

Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency.

Piovan Group offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program.

Piovan Group is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.