Med Spa Manager - Vio Dobbs Ferry

Position Title: Med Spa Manager Lead with Passion, Drive, and Style

Department: Spa Operations
Reports to: Owner/Franchisee
Coordinates with: Collaborating Physician, Nurse, Nurse Practitioner, Physicians Assistant, Esthetician, Spa Therapist, Spa Receptionist
Leads: Nurse Practitioner/Physicians Assistant, Nurse, Esthetician, Spa Therapist, Spa Receptionist

Who We Are Looking For:

We are looking for a forward-thinking Medspa Manager who brings a unique blend of leadership, creativity and energy to our team. This is not your average manager role; we need someone who thrives in a dynamic environment, who can not only lead but inspire! If you are a go-getter, love being at the forefront of industry trends and have a knack for building strong, positive relationships with your team and clients, this is the opportunity for you.

Our ideal candidate is a self-starter with a strategic mindset, someone who understands that the secret to success lies in both the big picture and the smallest details. You will be expected to bring fresh, modern ideas to the table, embrace social media as a tool for engagement and build partnerships that elevate our brand. We want a trailblazer who can turn the ordinary into the extraordinary. If you are excited about creating unforgettable guest experiences and driving the spa's growth, we would love to talk!

Key Responsibilities:

• Guest Experience & Client Relations: Be the face of the spa, ensuring every client feels heard, pampered, and thrilled with their experience. Create an environment where service and excellence are the standard.
• Team Leadership & Development: Cultivate an environment of empowerment, support, and growth. Lead by example and inspire the team to exceed expectations. No drama, just passion, focus and collaboration.
• Innovative Marketing & Social Media Savvy: Bring your creativity! Utilize social media, events, and partnerships to spotlight our services and attract new clients.
• Operational Oversight: Manage the day-to-day operations with diligence and efficiency. Keep an eye on the details: inventory, scheduling and compliance, so that everything runs seamlessly.
• Financial Management & Growth Strategy: Meet and exceed revenue goals by leveraging your strategic acumen. Control costs, boost revenue and keep the spa thriving.
• Special Events & Community Engagement: Plan and execute events that generate buzz and elevate the spa's reputation in the community.

What We Value:

• A vibrant, positive attitude; no task is too small when it contributes to the spa's success.
• A collaborative mindset and strong team-building skills. You are as comfortable coaching as you are learning.
• Detail-oriented and organized, with an eye for process optimization and an unwavering commitment to quality.
• A love for learning, growing, staying on top of industry trends and continually enhancing your skillset.

Your Background:

• Proven experience in a managerial or leadership role in a high-end spa or retail environment.
• Strong understanding of spa services, aesthetics and wellness, with the ability to consult on treatment options and plans.
• Experience in social media and digital marketing is a plus, think Instagram campaigns, engaging reels and savvy content creation.
• Strong problem-solving abilities and the capability to manage conflicts with grace and professionalism.

Perks:

• Opportunity to make a meaningful impact and shape the future of our brand.
• Competitive salary, performance bonuses and growth potential.
• Supportive, high-energy team and a culture that champions wellness and self-care.

Experience:

• Med Spa / Spa management: 3 years (Required)
• Using a booking system like Zenoti: 1 year (Preferred)

Ready to make your mark and elevate the spa experience? Apply now and lets build something exceptional together!

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